Emergency Medical Services Regulations Manager

State of Vermont•Waterbury, VT
•Hybrid

About The Position

The Emergency Medical Services (EMS) Regulations Manager oversees the regulatory operations of the Office of EMS, which includes licensing EMS agencies, vehicles, and personnel. The Regulations Manager leads a team of inspectors who conduct site visits at EMS agency headquarters to ensure their procedures and patient transport vehicles are response-ready with the required equipment, supplies, and operational capability. The Regulations Manager ensures EMS personnel and agencies comply with the EMS Rule, the statewide protocols, and EMS policies. Compliance activities include surveilling the EMS system and employing standard investigation procedures to examine complaints, clinical or operational errors, unprofessional conduct, and criminal history. The Regulations Manager consults with the Health Department’s Assistant Attorney General, compiles investigation reports, and recommends options for appropriate resolutions. The Regulations Manager is expertly familiar with the EMS Rule and policies and is a key participant in Rule and policy development. The Regulations Manager is responsible for maintaining and updating the online licensing management system and supporting the administrative staff who perform daily licensing functions.

Requirements

  • Master’s degree in public health, public administration, business administration, environmental science, emergency response, human services, social sciences related fields or health-related fields AND two (2) years or more of experience in public health or human services related programmatic work including experience leading a team or project.
  • OR Bachelor’s degree in public health, public administration, business administration, environmental science, emergency response, human services, social sciences related fields or health-related fields AND three (3) years or more of experience in public health or human services related programmatic work including experience leading a team or project.
  • OR One (1) year or more of experience as a Public Health Program Manager I.
  • Must pass any level of background investigation applicable to the position.
  • Private means of transportation must be available for required travel.

Nice To Haves

  • Supervisory or management experience.
  • Certification in law enforcement or investigation procedures
  • Advanced Level EMS licensure
  • Experience working in a government role
  • Experience with grants and contracts

Responsibilities

  • Oversees the regulatory operations of the Office of EMS, including licensing EMS agencies, vehicles, and personnel.
  • Leads a team of inspectors who conduct site visits at EMS agency headquarters.
  • Ensures EMS personnel and agencies comply with the EMS Rule, statewide protocols, and EMS policies.
  • Conducts surveillance of the EMS system and employs investigation procedures to examine complaints, errors, unprofessional conduct, and criminal history.
  • Consults with the Health Department’s Assistant Attorney General.
  • Compiles investigation reports and recommends resolutions.
  • Maintains and updates the online licensing management system.
  • Supports administrative staff who perform daily licensing functions.
  • Participates in Rule and policy development.

Benefits

  • 80% State paid medical premium
  • Dental plan at no cost for employees and their families
  • 12 paid holidays each year
  • Generous leave plan
  • State Paid Family and Medical Leave Insurance (FMLI)
  • State defined benefit pension plan
  • Deferred compensation 457(b) plan
  • Tuition Reimbursement
  • Flexible spending healthcare and childcare reimbursement accounts
  • Low cost group life insurance
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program
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