EMD: Emergency Medical Dispatcher 08/10/26

MEMSLittle Rock, AR
$33,500 - $36,000Onsite

About The Position

An EMD performs emergency and non-emergency call taking and system status management in the Communications Center. Primary duties include answering incoming calls and dispatching emergency medical vehicles and responders. The next training class starts mid-September!

Requirements

  • Obtain Healthcare Provider CPR certification from MEMS’ instructor during the first two weeks of employment
  • Obtain IAEMD certification on initial attempt or qualify for re-test, unless already certified with IAEMD
  • Must maintain certifications by attending required training and testing
  • Knowledge of geography of service area and ability to read map
  • Knowledge of communications-related equipment
  • Ability to type effectively and perform accurate data entry
  • Ability to remain calm during stressful situations
  • Ability to speak clearly
  • Ability to present caring and professional image over the telephone
  • Ability to interact well with others
  • Frequent requirement to sit; talk and hear; use fingers, hands and arms to handle, reach and/or operate basic office equipment, objects, tools or controls
  • Occasional requirement to climb or balance; stoop, kneel, crouch or crawl; and taste or smell
  • Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds
  • Specific vision abilities required include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus
  • Must pass pre-employment drug testing
  • Must be able to pass random drug screens as an employee in a safety-sensitive position

Nice To Haves

  • EMT or Communications experience preferred

Responsibilities

  • Answering incoming calls
  • Dispatching emergency medical vehicles and responders
  • System status management in the Communications Center

Benefits

  • Full paid training is provided
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