This position serves as the Telecommunications Officer within the Department of Emergency Management in Honolulu. The role focuses on identifying and meeting operational communication requirements for the department and the City's emergency operations center (EOC). The specialist acts as the subject matter expert on communications systems and plans, managing the City's emergency communications program by collaborating with City agencies and private partners to support reliable voice, data, video, and other emergency communications systems. This includes developing and maintaining components of the City’s Comprehensive Emergency Management Plan related to communication systems, and evaluating and improving these systems by researching emerging technologies, national best practices, and lessons learned from real-world incidents. The specialist will also plan and coordinate telecommunications systems, equipment, and services for both day-to-day and emergency operations, and serve as the technical subject matter expert on emergency alert and warning systems, including the Outdoor Warning Siren System and the Integrated Public Alert and Warning System (IPAWS). Coordination with the Hawaii Emergency Management Agency (HI-EMA) is required for testing, maintenance, system implementation, user access, and regulatory compliance.
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Job Type
Full-time
Career Level
Senior