Emergency Management & Business Continuity Internal Process Control Coordinator

Intermountain Health•Murray, UT

19h•$45 - $69•Onsite

About The Position

The Emergency Management & Business Continuity Internal Process Control Coordinator (EMBC-IPC) works independently and collaboratively to ensure Emergency Management and Business Continuity (EMBC) process models, procedures, plans, and guidelines are developed, implemented, and aligned with Intermountain Health enterprise standards and regulatory requirements. The role designs and advances reliability-centered EMBC process models that promote consistency, resilience, and operational readiness across the enterprise. It identifies gaps between practice and policy, communicates findings, and leads corrective action plan development and implementation. This enterprise-level position supports hospitals, ambulatory sites, and corporate functions. It partners with regional and system leaders, program managers, subject matter experts, frontline caregivers, and other stakeholders to identify, standardize, and scale best practices. The role also provides a channel for frontline caregivers and leaders to raise concerns, share insights, and improve implementation of enterprise EMBC standards. The coordinator develops systematic approaches and data frameworks to assess adherence to EMBC requirements; provides actionable feedback; tracks corrective actions; and creates dashboards and reporting mechanisms to monitor compliance and program effectiveness. The role collaborates on incident response and recovery, contributes to enterprise policies and plans, liaises with Digital Technology Services and other partners to improve EMBC systems, and develops and delivers training. It supports the integration of emergency management, business continuity, and operational resilience into daily operations and strategic initiatives. The position is based at Valley Center Tower in Murray, Utah, and requires travel to various facilities, including occasional overnight stays. The scheduled workweek is 40 hours. The hourly range is $44.99–$69.44, with the actual rate dependent on experience.

Requirements

Working knowledge of emergency management and/or business continuity principles, including emergency operations planning, incident command, hazard vulnerability analysis, and continuity planning.
Understanding of applicable regulatory and accreditation requirements, such as CMS and Joint Commission requirements.
High attention to detail and strong analytical and problem-solving skills.
Strong verbal, written, and interpersonal communication skills, with the ability to influence across all organizational levels.
Ability to synthesize data, identify trends, and translate findings into actionable improvements.
Proficiency in data systems, reporting tools, and standard business software applications.
Ability to facilitate training, lead discussions, and motivate teams toward change and improvement.
Ability to travel to various facilities, including occasional overnight stays.

Nice To Haves

Formal training or certification in Emergency Management, Business Continuity, or Continuous Improvement, such as Lean, Six Sigma, CBCP, or CEM.
Experience in healthcare emergency management, business continuity, or operational resilience programs.
Experience conducting audits, assessments, or accreditation readiness activities.
Bachelor’s degree in Emergency Management, Healthcare Administration, Business, Public Health, or a related field from an accredited institution; the degree will be verified.

Responsibilities

Communicate across the health system with caregivers, leaders, and EMBC stakeholders to identify high-priority risks, gaps, and vulnerabilities affecting emergency preparedness, response, and continuity operations.
Partner with EMBC leaders to develop, standardize, and implement enterprise-wide processes, plans, and procedures based on identified risks and regulatory requirements, including the CMS Emergency Preparedness Rule and Joint Commission standards.
Develop and maintain systematic approaches and data frameworks to assess adherence to EMBC policies, procedures, plans, and continuity requirements.
Provide real-time feedback and actionable recommendations to frontline caregivers and leaders to improve performance and compliance.
Ensure corrective actions identified through assessments, exercises, real events, and after-action reviews are assigned, tracked, completed, and documented.
Design and embed data-tracking systems, dashboards, and reporting mechanisms to monitor compliance, measure program effectiveness, and support continuous improvement.
Collaborate with local EMBC teams and operational leaders to ensure response and recovery actions are completed following incidents, exercises, and assessments.
Build relationships with EMBC teams, clinical and operational leaders, and corporate partners to promote system-wide resilience.
Contribute to the development, review, and refinement of enterprise EMBC policies, emergency operations plans, continuity plans, and readiness frameworks.
Serve as a liaison with Digital Technology Services and other partners to enhance EMBC systems, including incident management platforms, mass notification, and documentation tools.
Identify, elevate, and help scale enterprise best practices; develop recognition strategies to highlight high-performing teams and innovations.
Develop and deliver training and education to leaders and caregivers on EMBC process models, standards, and internal process control expectations.
Support integration of emergency management, business continuity, and operational resilience into daily operations and strategic initiatives.