Business Continuity & Risk Process Lead

Johnson & Johnson Innovative Medicine•Hopewell Township, NJ

1d•$127,000 - $218,500

About The Position

Johnson & Johnson is seeking a Business Continuity & Supply Chain Risk Management Process Lead to join its Business Continuity and Risk Management team. The role may be based in New Brunswick, Titusville, or Raritan, New Jersey; Latina, Italy; or Cork, Ireland, and sits within the Supply Chain Excellence team. The role leads, develops, implements, executes, and improves enterprise Supply Chain Risk Management (SCRM) processes and tools. It serves as the business process lead for the enterprise SCRM program, supporting development, maintenance, reporting, and continuous improvement of the SCRM portfolio in partnership with sector, functional, and risk assurance stakeholders. The position translates business needs into requirements and supports solution design, configuration, testing, training, and user adoption, ensuring processes and solutions meet policy and regulatory requirements. The position is also the business product owner for SCRM capabilities within Johnson & Johnson’s enterprise risk and resilience digital platform. It guides user-story development, configuration, User Acceptance Testing, training, content management, and adoption. Additional work includes developing SCRM metrics, maintaining the SCRM Knowledge Center and related SharePoint content, improving BC&RM Operational Services, and supporting assignments within the scope of the BC&RM Strategy Lead.

Requirements

Bachelor’s degree from an accredited institution; preference for science, business, engineering, or another technical discipline.
At least 8 years of experience in Supply Chain, Operations, Quality, Risk Management, or a related area.
Strong working knowledge of end-to-end supply chain processes, including sourcing, manufacturing, external manufacturing, logistics, capacity planning, and new product introduction.
Strong knowledge of Enterprise Risk Management and Supply Chain Risk Management principles, processes, and methodologies.
Understanding of how product, manufacturing-network, and value-chain design decisions affect end-to-end supply chain risk.
Experience translating business-process requirements into digital workflows and supporting digital solution testing, implementation, and adoption.
Experience designing, documenting, standardizing, and continuously improving enterprise business processes and service design.
Experience defining and developing metrics, KPIs, dashboards, and data-driven insights for operational and leadership decision-making.
Experience managing enterprise knowledge content, such as standards, process documentation, templates, guidance, and training materials, using SharePoint or comparable content-management platforms.
Change-management experience, including developing training, communications, and user-adoption approaches for new or improved processes and digital capabilities.
Experience supporting strategic planning, governance, portfolio management, and executive-level reporting.
Strong stakeholder-management, facilitation, and influencing skills, including the ability to work across functions and organizational levels and communicate with senior management.
Project Management Professional (PMP).

Nice To Haves

Project management experience.
Six Sigma Green Belt or Black Belt certification.
Multi-sector experience.

Responsibilities

Own the execution and delivery of key supply chain risk and resilience processes.
Partner with SCRM Leads to execute annual product typing and site tiering, including segmentation of enterprise products, internal manufacturing sites, and distribution sites.
Identify improvements to product typing and site tiering processes, and communicate results to enterprise and sector partners to align risk profiles across functions.
Support the execution and continuous improvement of enterprise SCRM governance processes.
Improve the capability and maturity of enterprise supply chain standards and processes, including operationalizing the Resilience Index across the enterprise.
Refine SCRM business process standards based on internal customer feedback and external benchmarks; build relationships and knowledge of related risk processes to improve SCRM inputs.
Lead or participate in cross-functional initiatives to mature Johnson & Johnson’s risk management practices.
Own and maintain the SCRM Knowledge Center and related SharePoint repositories, including process documentation, templates, tools, guidance, training materials, knowledge articles, and supporting content.
Develop and maintain SCRM training, onboarding, communications, and user-adoption materials; support training sessions, workshops, awareness activities, and communities of practice.
Coordinate periodic reviews and updates of SCRM standards, procedures, templates, training materials, and supporting content.
Act as Business Product Owner for Johnson & Johnson’s SCRM digital solution and risk assessment capabilities; guide its development, support, and capability roadmap with sector resilience leads and ERM leadership.
Liaise with Fusion, JJT, and other stakeholders to translate business requirements into technical requirements, prioritize improvements, and support their execution.
Guide user-story development, solution configuration, business validation, UAT, release readiness, training, and adoption.
Support digitalization and continuous improvement of Product Risk Assessment and Site Risk Assessment processes, translating requirements into workflows, data structures, reports, dashboards, and system enhancements.
Maintain assessment templates, scoring methodologies, workflow documentation, guidance, and system content; support testing, deployment, training, and change management for platform enhancements.
Monitor assessment data quality, process performance, and user adoption; identify opportunities for simplification, standardization, and automation, and support integration of assessment outputs into reporting and governance.
Develop, maintain, and communicate SCRM and BC&RM metrics, KPIs, KRIs, scorecards, dashboards, and performance insights; coordinate collection and validation of reporting information.
Analyze assessment results, mitigation activities, portfolio and operational performance, and risk trends; support executive reporting, governance reviews, leadership updates, and annual planning.
Improve the quality, consistency, usefulness, and automation of SCRM and BC&RM reporting.
Support the design, implementation, documentation, and continuous improvement of BC&RM Operational Services, including improvements to efficiency, consistency, standardization, automation, user experience, and service delivery.
Support implementation of new workflows, operating procedures, templates, technologies, and service delivery models; contribute to requirements gathering, documentation, stakeholder coordination, and implementation.
Support BC&RM strategic roadmap execution, annual goals, objectives, and capability roadmaps; prepare strategic presentations, leadership updates, governance materials, business reviews, portfolio documentation, and communications.
Conduct research, benchmarking, and analysis for strategy development and capability improvement, and support special projects within the scope of the BC&RM Strategy Lead.

Benefits

Consolidated retirement plan (pension) and 401(k) savings plan, subject to plan terms.
Eligibility to participate in the long-term incentive program.
Vacation: 120 hours per calendar year, subject to policy and hire date.
Sick time: 40 hours per calendar year, with different stated allowances for employees residing in Colorado or Washington.
Holiday pay, including floating holidays: 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental Leave: 480 hours within one year of a child’s birth, adoption, or foster care placement.
Bereavement Leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
Caregiver Leave: 80 hours in a 52-week rolling period.
Volunteer Leave: 32 hours per calendar year.
Military Spouse Time-Off: 80 hours per calendar year.