Emergency Disaster Social Services Assisant

The Salvation Army Canada and Bermuda Territory•Edmonton, AB

2d•CA$17 - CA$26•Hybrid

About The Position

The EDS Social Services Assistant provides assistance and support to EDS Specialists and the Divisional Director of EDS for the operation of the local Emergency Disaster Services program, according to divisional and territorial policies, procedures, and standards.

Requirements

High School Diploma or equivalent
One year of prior related experience, including, experience dealing with office equipment and tools, would be an asset.
Attention to detail, problem solving, and analytical skills.
Able and willing to complete assigned duties in a safe and efficient manner and able to lift up to 50lbs.
Demonstrated ability to work in stressful high-paced environments.
Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
Excellent oral, written, and interpersonal communication skills.
Attentive listening skills.
Demonstrated teamwork and leadership skills.
Strong organization and administrative skills.
Ability to work independently with minimal supervision.
Ability to work with computers including Microsoft Word, Power Point, Excel and Databases.
Communicates well in person, via e-mail or on the phone.
Willing to wear Salvation Army logo and branded wear.
Willing to adhere to Salvation Army policies, procedures, and principles.

Nice To Haves

Valid Driver’s Licence would be an asset; in order to drive work vehicles a valid license and a clean driver’s abstract must be provided.
A Criminal Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required.

Responsibilities

Assist with the provision of 24-hour 7 days a week Emergency Disaster Services for the catchment area as situations and/or the Government MOU dictate.
Assist with the organizing and delivery of training courses within the catchment area.
Assist the EDS Specialists and the Divisional Director of EDS in ensuring that clients receive pastoral care, emotional & spiritual support and referrals as needed.
Assist the EDS Specialists and the Divisional Director of EDS in ensuring assistance is provided with respect to clients' immediate material needs, i.e., food, water, and clothing.
Assist with maintaining and keeping in a state of readiness all vehicles and equipment assigned to the Emergency Disaster Services program.
Assist with ensuring that designated operators of EDS assigned vehicles properly maintain the service units.
Assist in the development of a response strategy (assisting with the preparation of EDS manuals and other relevant materials) that will reflect the different regions within the catchment area.
May provide supervision and oversight to volunteers during a deployment when directed by the lncident Commander.
Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities.
Maintain information in confidence as required.
Participate as an active and responsible team member.
Represent the organization in a professional and engaging manner and assist personnel whom the position supports in developing those skills as required.
Participate in supervision and regular performance reviews/evaluations as required.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures.
Ongoing training and certification in all Salvation Army Territorial EDS aspects is required.
Treat the property of The Salvation Army with due care and caution.
Participate in ongoing professional development and training.
Assist, when required, with the processing of invoices, receipts, and vehicle monthly charges in our financial management system.
Assist, when required, with the receipt and control for use of all gift cards.
Assist, when required, with providing photocopying and/or scanning services, data entry and related tasks related to financial matters.
Answer phone, respond to general inquiries, and transfers calls, as necessary.
Open and distribute in-coming mail and processes out-going mail including materials of a confidential nature; receives parcel(s) and distributes to the appropriate person(s).
Assist with maintenance of current fixed asset inventory, supply inventory and orders, and other related items as necessary.
Assists with the recruitment, onboarding, and engagement of EDS volunteers.
Assists with the completion of, maintenance of, and submission of, reports, forms, and statistics as per EDS standards.