About The Position

The Emergency Department Technician (ED Tech) supports the clinical team by providing direct patient care and performing technical tasks in a fast-paced, high-acuity Emergency Department. The role assists nurses and physicians with patient assessments, treatments, and procedures to help the department operate efficiently and provide timely, compassionate care. It requires strong interpersonal skills, attention to detail, and the ability to work effectively under pressure. The ED Tech assists with triage and basic patient care, operates and maintains clinical equipment, helps with emergency procedures, transports and mobilizes patients, documents care in the electronic health record, and supports nursing and medical staff. The role also includes maintaining supplies and clean care areas, communicating with patients and the healthcare team, and following hospital policies and safety protocols. Work takes place in a high-stress environment with exposure to emergency situations and critically ill patients. Shift work, including nights, weekends, and holidays, is required.

Requirements

  • High school diploma or equivalent.
  • Basic Life Support (BLS) certification.
  • Strong technical skills, including the ability to perform basic clinical procedures.
  • Excellent communication and interpersonal skills, with a focus on patient-centered care.
  • Ability to work effectively in a high-stress, fast-paced environment.
  • Proficiency in using electronic health records and familiarity with medical equipment.
  • Ability to stand for extended periods and to lift, move, or assist patients.

Nice To Haves

  • Completion of an accredited Emergency Medical Technician (EMT) program, Certified Nursing Assistant (CNA) program, or equivalent training.
  • Previous experience in a healthcare setting, preferably in an emergency department.
  • Certification as an Emergency Medical Technician (EMT) or Certified Nursing Assistant (CNA).

Responsibilities

  • Assist with triage by taking vital signs, collecting patient history, and preparing patients for examinations and treatment.
  • Perform basic patient care tasks, including wound care, splinting, phlebotomy, and EKGs, under the supervision of registered nurses and physicians.
  • Assist with the placement and maintenance of IV lines, catheters, and other medical devices.
  • Monitor and document patient conditions, and promptly report changes to nursing staff or physicians.
  • Set up, operate, and maintain Emergency Department equipment, including monitors, suction devices, and oxygen systems.
  • Assist with preparing for and carrying out emergency procedures, including resuscitations, trauma care, and other critical interventions.
  • Keep patient care areas clean and organized, and ensure equipment and supplies are available and in good working order.
  • Safely transport patients within the Emergency Department and to other hospital areas as needed.
  • Assist patients with mobility and transfers between stretchers, wheelchairs, and beds, following safe patient handling guidelines.
  • Document patient care activities, procedures, vital signs, and patient responses in the electronic health record.
  • Communicate with patients, families, and the healthcare team with clarity, compassion, and professionalism.
  • Participate in shift handoffs and report patient status, care provided, and outstanding concerns.
  • Assist nurses and physicians during examinations and procedures by anticipating needs and providing supplies and instruments.
  • Maintain medical supply stock and restock rooms as needed.
  • Support nursing staff in emergencies, including providing CPR and other life-saving measures as required.
  • Follow hospital policies, procedures, and safety protocols, including infection control, patient privacy, and emergency preparedness.
  • Participate in quality improvement initiatives and help maintain a safe environment for patients, staff, and visitors.
  • Promptly report safety concerns, incidents, and equipment malfunctions.
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