ED Tech, Emergency Department Tech - Emergency Care Center

CHRISTUS Health•San Antonio, TX

23h

About The Position

The Emergency Department Technician performs a variety of tasks delegated by a registered nurse and works under the RN’s supervision. The role combines responsibilities associated with an ED technician, patient registrar, unit clerk, and monitor technician. The technician assists nursing staff with patient care in accordance with their training, competence, and skills, follows hospital policies and procedures, and helps maintain a clean, organized, adequately stocked, and safe patient environment. The position also includes clerical and registration duties. Under the direction of the RN, the technician may serve as a unit receptionist, transcribe orders, request patient-care items, and help maintain patient, unit, and hospital records. As a patient registrar, the technician greets patients, supports their comfort while they wait, enters demographic, insurance, and financial information into the computer system, and retrieves or compiles reports.

Requirements

Completion of one of the following educational programs, or previous CHRISTUS Emergency Technician experience: Nursing Assistant program, Medical Assistant program, Basic EMT program, Intermediate EMT program, PT Care Tech program, or military basic combat training and Advanced Individual Training for military medics.
BLS certification is required.
Must maintain one of the following: a Certified Nursing Assistant license in the state of employment; Certified Medical Assistant certification; Certified Patient Care Tech certification; or national registry or state licensure as an Emergency Medical Technician (EMT).
Obtain required certifications within the designated time frame in accordance with the CHRISTUS Health License, Certification and Registration Verification Policy.

Nice To Haves

High school diploma or GED is preferred.
1–2 years of patient care experience in an acute care hospital, emergency department, EMT field/Emergency Care, or military medic setting is preferred.

Responsibilities

Meet expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Assist with patient admissions, transfers, and discharges.
Observe patients, recognize changes in status, and report findings to the RN.
Escort stable patients to other departments as required.
Clean, obtain, and return equipment and supplies; assist with ordering and maintaining stock items.
Maintain competency in procedures such as venipuncture, splinting, staple and suture removal, nonsterile dressing changes, peak expiratory flow rate, pulse oximetry, and crutch training.
Set up for Emergency Department procedures and assist the RN as directed.
As delegated by the RN, operate patient monitoring equipment; record and run rhythm strips and 12-lead EKGs; and obtain biomarker and glucometer readings.
Perform phlebotomy, collect ordered laboratory specimens, and insert saline locks under the RN’s direction.
Provide assigned patient care in a manner that meets patients’ population-specific and developmental needs, adapting assessment, treatment, and care methods to individual physical, psychosocial, cultural, age-specific, and other developmental needs.
Perform clerical and non-nursing duties under the RN’s direction, including serving as a unit receptionist, transcribing orders, requesting patient-care items, and maintaining patient, unit, and hospital records.
Greet arriving patients in a friendly, courteous, and professional manner and demonstrate knowledge of customer-service principles and departmental expectations.
Show concern for patient problems and help ensure patient comfort while patients wait to be registered or seen by a provider.
Enter required demographic, insurance, and financial information into the computer system.
Compile or retrieve scheduled reports from the computer system.
Demonstrate adherence to CHRISTUS Health CORE values.
Perform other duties as assigned.