Emergency Department Tech

Advocate Health•Grafton, WI
•$22 - $33

About The Position

The Emergency Department Tech assists physicians and registered nurses in providing technical patient care. Duties include performing phlebotomy, transporting patients to other departments, placing patients on cardiac and vital-sign monitors, providing wound care, inserting Foley catheters, and obtaining lab specimens. IV starts may be performed if allowed by state regulations. The role documents information and procedures, promptly communicates patient observations and needs to registered nurses, processes patient charges and related procedures through the Electronic Health Record (EHR), and coordinates communications that support patient care. The Emergency Department Tech maintains a clean and safe work environment, monitors equipment and troubleshoots minor problems, and arranges repair of major malfunctions. The position includes patient positioning and transport duties involving lifting and pushing or pulling. The incumbent must provide age-appropriate care in accordance with departmental policies and procedures and maintain required hospital-based education and certifications. The role is full time at 36 hours per week, with every fourth weekend and holiday rotation.

Requirements

  • High school graduate.
  • Typically requires 1 year of experience.
  • One of the following: Nurse Aide in good standing on the state registry; EMT Basic, EMT Basic Intravenous, EMT Intermediate, or EMT Paramedic license issued through the national registry or the applicable state; or completion of an accredited or approved Medical Assistant program.
  • Basic Life Support (BLS) for Healthcare Providers certification from the American Heart Association (AHA), to be obtained within 6 months unless the department leader determines it is not required.
  • Basic computer skills and ability to work with an Electronic Health Record (EHR).
  • Excellent interpersonal skills and ability to communicate effectively with physicians, staff, patients, and their families.
  • Maintain skills and recertification as required by regulation and the organization.
  • Ability to manage time and priorities effectively.
  • High level of attention to detail.
  • Ability to sit, stand, walk, lift, squat, bend, reach above the shoulders, and twist frequently during a work shift.
  • Ability to lift up to 50 lbs from floor to waist, lift up to 20 lbs overhead, and carry up to 40 lbs a reasonable distance.
  • Ability to push or pull with 30 lbs of force and perform a sliding transfer of 150 lbs with a second person present.
  • Ability to use foot pedals on carts or machines and to operate equipment necessary for the job.
  • Functional sight and hearing.
  • Ability to work with continuous exposure to mechanical, electrical, chemical, radiation, and blood and body fluid hazards, and to wear gloves, goggles, and gowns as needed.

Responsibilities

  • Assist physicians and registered nurses with technical patient care, including phlebotomy, patient transport, cardiac and vital-sign monitoring, wound care, Foley catheter insertion, and collection of lab specimens.
  • Perform IV starts when permitted by state regulations.
  • Document information and procedures and promptly communicate patient observations, concerns, and needs to the registered nurse.
  • Process daily patient charges and related procedures through the Electronic Health Record (EHR).
  • Collaborate with physicians and coordinate communications by phone, verbal communication, paging, electronic means, fax, and EMS system.
  • Maintain a clean and safe working environment in accordance with department safety policies and standard precautions.
  • Monitor equipment, troubleshoot minor problems, and arrange repair of major malfunctions.
  • Position and transport patients using proper lifting and pushing/pulling techniques.
  • Provide care appropriate to patients' age-specific needs and follow departmental policies and procedures.
  • Maintain required skills, recertifications, and annual educational requirements for hospital-based certifications.

Benefits

  • Paid Time Off programs
  • Medical, dental, vision, life, and short- and long-term disability benefits
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match
  • Financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift and on-call pay, based on the teammate's position
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Career development programs
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