Emergency Department Tech

Advocate Health and Hospitals Corporation•Port Washington, WA

About The Position

The Emergency Department Tech assists physicians and registered nurses with technical patient care, including phlebotomy, patient transport, cardiac and vital-sign monitoring, wound care, Foley catheter insertion, and collection of laboratory specimens. IV starts may be performed when permitted by state regulations. The role documents information and procedures, promptly communicates patient observations and needs to the registered nurse, and processes patient charges and related procedures in the electronic health record. The position collaborates with physicians and coordinates communications through phone, verbal, paging, electronic, fax, and EMS systems. It maintains a clean and safe work environment, monitors equipment and troubleshoots minor problems, and arranges repair of major malfunctions. The role also includes patient positioning and transport, with lifting and pushing/pulling performed using proper technique. The employee must provide age-appropriate care and understand growth and development across the life span in accordance with departmental policies and procedures. This is a full-time position of 36 hours per week, with every fourth weekend and holiday rotation. The listed pay range is $21.85–$32.80. The work involves frequent movement and specified lifting, carrying, pushing, pulling, and transfer requirements. The employee may have continuous exposure to mechanical, electrical, chemical, radiation, and blood and body-fluid hazards, and must use protective equipment as needed.

Requirements

  • High school graduate.
  • Typically requires 1 year of experience.
  • One of the following: Nurse Aide in good standing on the state registry; EMT Basic, EMT Basic Intravenous, EMT Intermediate, or EMT Paramedic license issued through the national registry or applicable state; or completion of an accredited or approved Medical Assistant program.
  • Basic Life Support (BLS) for Healthcare Providers certification from the American Heart Association, to be obtained within 6 months unless the department leader determines it is not required.
  • Basic computer skills and ability to work with an electronic health record.
  • Excellent interpersonal skills and ability to communicate effectively with physicians, staff, patients, and families.
  • Maintain skills and recertification as required by regulation and the organization.
  • Ability to manage time and priorities effectively and maintain a high level of attention to detail.
  • Ability to sit, stand, walk, lift, squat, bend, reach above the shoulders, and twist frequently during the work shift.
  • Ability to lift up to 50 lbs from floor to waist, lift up to 20 lbs overhead, carry up to 40 lbs a reasonable distance, and push or pull with 30 lbs of force.
  • Ability to perform a sliding transfer of 150 lbs with a second person present.
  • Ability to use foot pedals on carts or machines and to operate all equipment necessary to perform the job.
  • Functional sight and hearing.
  • Ability to wear gloves, goggles, and gowns as needed and work with continuous exposure to mechanical, electrical, chemical, radiation, and blood and body-fluid hazards.

Responsibilities

  • Assist physicians and registered nurses in providing technical patient care.
  • Perform phlebotomy, transport patients to other departments, place patients on cardiac and vital-sign monitors, perform wound care, insert Foley catheters, and obtain laboratory specimens.
  • Perform IV starts when allowed by state regulations.
  • Document information and procedures and promptly communicate patient observations, concerns, and needs to the registered nurse.
  • Process daily patient charges and related procedures through the electronic health record.
  • Collaborate with physicians to support communications that facilitate patient care.
  • Coordinate communications by phone, verbally, paging, electronically, by fax, and through the EMS system.
  • Maintain a clean and safe working environment and follow department safety policies and standard precautions.
  • Monitor equipment, troubleshoot minor problems, and arrange repairs for major malfunctions.
  • Position and transport patients using proper lifting and pushing/pulling techniques.
  • Provide care appropriate to patients’ ages and needs, consistent with departmental policies and procedures.

Benefits

  • Paid time off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible spending accounts for eligible health care and dependent care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Premium pay, such as shift and on-call pay, based on the teammate’s job.
  • Incentive pay for select positions.
  • Opportunity for annual increases based on performance.
  • Career development programs.
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