Emergency Department Tech

MyMichigan Health • Midland, MI

2d

About The Position

The Emergency Department Tech provides direct, compassionate, patient-centered care to emergency department, observation, and outpatient patients under the direction of physicians and registered nurses. Working as part of a multidisciplinary team, the tech provides timely, safe care to patients with a range of needs and ages, including acute and non-acute patients. The role includes clinical and ancillary duties within the tech’s scope of practice, such as collecting specimens and vital signs, performing EKGs and ordered intravenous access, assisting with procedures and treatments, stocking supplies, cleaning equipment and rooms, transporting patients, and completing clerical tasks. The tech works with sophisticated equipment and handles multiple types of patients in a friendly but frequently stressful environment.

The tech follows the physician’s authorized plan of care and the RN’s direction, reports treatment effectiveness, and collaborates with team members to support safe patient outcomes. Responsibilities also include maintaining infection-prevention practices, following department and medical-center policies, supporting quality improvement and safety activities, and completing required documentation. The position may include scheduled on-call work and other duties as assigned.

Required education is a high school diploma or GED. Required credentials include BLS within one month of hire or transfer; an eligible PCT/CNA/EMT/LPN or other specified qualifying credential or nursing-student status; TEAM ADVANCED within six months; and NIMS IS 100 and IS 700 within six months. The work involves substantial physical demands, including frequent lifting and carrying, and exposure to stressful situations and potentially infectious materials.

Requirements

• High school diploma or GED.
• Organizational skills to prioritize workload.
• Interpersonal and communication skills to interact successfully with individuals and groups at all levels.
• Knowledge, ability, and competence to treat patients ranging in age from prenatal to 100+ years.
• BLS certification from AHA within one month of hire or transfer.
• An internal MidMichigan Health Patient Care Technician certification; or current Michigan CNA registry status; or Michigan EMT certification culminating in licensure; or Michigan-certified or registered Medical Assistant status; or current enrollment in an accredited nursing program with successful completion of the first semester. Eligible current PCTs with an expired CNA or EMT certification or lapsed LPN license may pursue internal PCT certification.
• TEAM ADVANCED certification within six months of hire or transfer; employees in the position on or before 12/31/2023 have 24 months to complete it.
• NIMS IS 100 and NIMS IS 700 certifications within six months of hire or transfer.
• Ability to move freely about the facility, with or without an assistive device, and perform the job functions described.
• Vision and hearing sufficient to perform the job, with or without assistive devices.
• Ability to sit, stand, and walk for long periods and frequently stoop, kneel, or crouch.
• Ability to handle multiple tasks, work independently and with others, maintain regular and predictable attendance, and stay awake.
• Dexterity for handling, reaching, grasping, fingering, and feeling, with movements potentially repeated regularly or frequently.
• Ability to wear required personal protective equipment, including latex materials or an appropriate substitute.
• Ability to follow bloodborne-pathogen and TB-testing requirements.
• Ability to meet the stated very-heavy physical demands: occasionally lift or carry over 100 pounds, frequently lift or carry over 50 pounds and/or walk, stand, push, or pull, and constantly handle over 20 pounds.
• Ability to work in stressful situations involving public contact, trauma, grief, and death, with some exposure to bloodborne pathogens and other potentially infectious materials.

Nice To Haves

• PALS (Pediatric Advanced Life Support) certification.
• TNCC (Trauma Nurse Core Course) or ATCN certification.
• EMT-B, EMT-S, Dysrhythmia Interpretation, or Certified Educated Nurse Aide credentials are listed as nonessential credentials.

Responsibilities

• Provide friendly, nonjudgmental, compassionate, relationship-based service to patients, families, visitors, staff, and community members.
• Follow RN direction and provide services prescribed by the physician’s authorized plan of care and within the tech’s scope of practice.
• Provide direct patient care, including minor treatments, answering call lights, assisting with transfers, responding to alarms, and other assigned duties.
• Report treatment effectiveness to the RN and contribute to updating or revising treatment plans with the team.
• Comply with applicable regulations, department policies, procedures, and professional standards.
• Follow safety and infection-prevention practices, use isolation techniques and personal protective equipment as required, identify unsafe conditions, and participate in safety drills.
• Maintain department equipment and use appropriate lift equipment.
• Attend education days, pursue self-education, and share information with coworkers.
• Collect vital signs, weight, and specimens; perform EKGs and intravenous access when ordered and within scope; and complete other clinical and technical care tasks.
• Move, lift, and transport patients; maintain patient flow; and assist with emergency equipment and procedures under RN or physician supervision.
• Maintain clean and tidy exam rooms, inventory and stock supplies, and clean equipment.
• Apply cardiac-monitor leads and operate monitoring equipment.
• Complete required documentation and use sterile technique during setup and procedures.
• Assist physicians with procedures and minor surgery.
• Support ED mission, goals, policies, standards, patient-care outcomes, and safety needs; communicate problems and participate in quality improvement activities.
• Perform clerical duties, answer telephones, enter lab and other orders as requested, and enter point-of-care results in the EMR.
• Follow medical-center emergency procedures and help provide a safe and secure environment for patients.
• Assist with ordering medical, laboratory, office, and pharmacy supplies as indicated; stock exam rooms and refill hand-cleaner bottles.
• Maintain competency in Microsoft Windows and participate in further learning opportunities as required.
• Work on call as scheduled and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED