Emergency Department Manager

Tampa General Hospital•Spring Hill, FL

About The Position

The Emergency Department Manager leads frontline clinical nursing staff and delivers excellent patient care while applying administrative knowledge and emotional intelligence to promote and maintain a healthy, non-toxic work climate. The manager creates an environment of patient-focused care, defines standards for quality patient care, manages and develops work-based teams for assigned shifts, trains new staff, and provides leadership to the nursing team. The Nurse Manager of the ED/FSED reports to the Emergency Department Director and assists with administrative and clinical supervision, functioning with minimal supervision.

Requirements

  • Associate's degree in Nursing.
  • Registered Nurse license issued by Florida or a Compact State.
  • Basic Life Support (BLS) certification through the American Red Cross or American Heart Association.
  • Advanced Cardiac Life Support (ACLS) certification through the American Red Cross or American Heart Association.
  • Pediatric Advanced Life Support (PALS) certification through the American Red Cross or American Heart Association.
  • National Institutes of Health Stroke Scale certification.
  • Three years' experience as a Clinical Nurse.
  • Two years' experience in leadership.
  • Must attend EKG recognition within 30 days of hire.

Responsibilities

  • Perform daily chart checks and review and recapture missed ED charges.
  • Collaborate with staff, physicians, and patients on programs to reduce Hospital Acquired Conditions (HACs) and Hospital Acquired Infections (HAIs), and meet all core measures.
  • Engage in initiatives to improve patient satisfaction results.
  • Collaborate with staff, physicians, and ancillary departments to meet department metrics, including productivity.
  • Engage with staff to support employee satisfaction and retention.
  • Check Dimensions daily for missed punches and absenteeism, and resolve issues in a timely manner.
  • Monitor and resolve ERS issues in a timely manner.
  • Maintain an updated schedule.
  • Provide short-term nursing relief in the ED during high-volume periods or increased census, if needed.
  • Direct staff in applying clinical processes through education and role modeling.
  • Direct orientation and ensure new staff understand policies and processes.
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