Emergency Department Manager

Citizens Health•Colby, KS

6d•Onsite

About The Position

Citizens Health is recruiting a registered nurse to work full-time as the Emergency Department Manager. Our Mission: Enhancing the lives of those we serve. About Us: Citizens Health is a community based, private, not-for-profit organization. It is comprised of: Citizens Medical Center - a 25 bed critical access hospital, Family Center for Health Care - an outpatient rural health clinic, Prairie Senior - a skilled nursing facility, Citizens Clubhouse - an onsite childcare center that cares for children 6 weeks to school age for our workforce, Citizens Medical Equipment - our durable medical equipment business, and Palace Drug Store - our outpatient pharmacy. We strive to be progressive, dependable and knowledgeable, while providing compassionate, evidence-based care to the residents of northwest Kansas.

Requirements

Registered Nurse (RN) licensed in Kansas (or eligible for licensure).
Minimum of 5 years of nursing experience, with at least 2 years in emergency department care settings.
Prior leadership or charge nurse experience.
Strong understanding of ED protocols.
Customer and personal service to include meeting needs, assess and resolve issues, meet quality standards for services, and evaluate satisfaction.
Self-starter who takes initiative, is open minded and a team player.
Maintain a positive attitude with good energy.
Create a positive, supportive working atmosphere.
Display integrity and accountability.
Accept and respond to constructive criticism and suggestions and strives for self-improvement.
Adhere to organization policies and procedures.
Arrive at work on time and when scheduled.
Demonstrate flexibility, initiative and ingenuity in performing job tasks.
Demonstrate professional conduct and maintains professional appearance.
Demonstrate behavior that reflects the image of the institution.
Knowledge of common safety hazards and precautions to establish a safe work environment.

Nice To Haves

Bachelor's or Master's degree in Nursing or Health Care Administration.
Experience in rural healthcare or critical access hospital settings.
Knowledge of EMR systems and surgical scheduling software.

Responsibilities

Responsible for the clinical and operational leadership of the emergency department.
Responsible for all aspects of care in the Emergency Department.
Responsible for the oversight of all aspects of the Trauma program.
Serves as the Emergency Preparedness Coordinator for Citizens Health Inc.
Develop, review and revise policies to ensure the effective, efficient delivery of quality patient care in the Emergency Department.
Monitor, collect and review data to ensure quality patient care through the use of the managerial and nursing process.
Participate in the on-going quality assurance program.
Act as a Liaison between Emergency Department staff and other departments, medical staff, Patients/Visitors/Families and community groups to assure a positive working relationship.
Implement program initiatives to improve patient care in the emergency setting.
Work in close collaboration with the Trauma Medical Director and has a mutually constructive and supportive relationship.
Coordinate management across the continuum of trauma care, to include planning and implementation of clinical protocols and practice management guidelines, monitoring care of in-hospital patients and serving as a resource for clinical practice.
Facilitate for intramural and extramural professional development.
Participate in case review, implementation of practice guidelines, and direct community trauma education and prevention programs.
Hold Critical Care Committee meetings at least 6 times a year.
Monitor clinical processes and outcomes and system issues related to the quality of care provided; Perform audits and case reviews on all trauma cases.
Identify trends and sentinel events and help outline remedial actions while maintaining confidentiality.
Holds Peer Review Committee meeting in conjunction with the Trauma Medical Director as needed.
Manage the operational, personnel and financial aspects of the trauma program.
Provide oversight of the Trauma registry.
Serve as a Liaison for EMS agencies.
Provide oversight and an internal resource for all departments involved in trauma care.
Participate in the local and regional Trauma Councils.
Coordinate and oversee the development and implementation of an injury prevention program.
Identify opportunities for injury prevention programs in the local community.
Coordinate and conduct monthly safety Committee meetings.
Ensure participation of Safety Program is within CMS guidelines.
Work with the Safety Committee to develop Emergency Preparedness policies.
Ensure Emergency Operations Plan and other policies are reviewed and exercised annually with CMCI associates and other governmental agencies.
Actively participate in the Northwest Kansas Healthcare Coalition.
Complete other duties, as assigned.