24 D/E Emergency Department Coordinator

Beth Israel Lahey Health•Plymouth, MN

52d•$19 - $33

About The Position

The Emergency Department Coordinator performs clerical, records, communication, and coordination duties in the Emergency Department. Responsibilities include maintaining and processing medical records; entering charges, data, physician orders, and medication orders; supporting reception and telephone operations; maintaining supplies; and coordinating transportation and other resources. The role also assists with patient registration when needed. This position is 24 hours per week, from 11 a.m. to 11:30 p.m., with rotating weekends and holidays. The listed base hourly pay range is $18.81–$33.00. The position is covered by a collective bargaining agreement. Staff must be vaccinated against influenza as a condition of employment.

Requirements

High school diploma or equivalent.
Successful completion of a medical terminology course and passing a medical terminology test as part of the hiring process.
Ability to apply critical thinking skills while working independently and remain calm, focused, and efficient in a high-stress critical care environment.
Demonstrated ability to maintain an organized environment.
Demonstrated computer ability, including knowledge of Meditech order-entry, charge, and order screens.
Demonstrated professional verbal and written communication skills.
Legible handwriting.
Ability to multitask and maintain a quick pace as part of the regular routine while maintaining a positive, enthusiastic attitude and relationships with others.
Must be vaccinated against influenza as a condition of employment.

Responsibilities

Maintain Emergency Department medical records, review records for completeness, enter charges and data, distribute departing charts, assemble files, and perform discharge analysis of records.
Perform unit receptionist duties, including maintaining the telephone log, greeting and assisting visitors, delivering specimens, distributing mail, and booking elective procedures.
Perform clerical duties in the Emergency Department.
Transcribe and enter physician orders and medication orders via computer.
Maintain inventory of office supplies, forms, and equipment, including ordering and restocking items for the department.
Assemble charts and admission packets and complete other assigned projects.
Review documentation for accuracy, including service charges, verify information with caregivers as required, and enter charges or revisions into the computer system.
Answer multiple telephone calls promptly and professionally, using proper etiquette and addressing callers’ needs.
Document workflow accurately and efficiently, including maintaining logs and statistical databases.
Coordinate ambulances, helicopter transport, and other transportation by relaying complete and accurate information promptly and following through as needed to ensure quick transport.
Respond to clinical and support directives by making calls, securing resources, and transporting specimens and other items.
Assist the Patient Access Representative as needed to ensure patients are effectively registered.