Emerg. Psychiatry Programs Director
About The Position
The Mental Health Director provides clinical and administrative leadership to the Psychiatric operations interface with Health System enterprise transfer center, Emergency Medicine Dept., Psychiatry consultation/liaison service, and referral sources. The Director, Mental Health Leads CONNECT (Psychiatry and Addictions/ Chem. Dep.) which includes developing and implementing policies and procedures, establishing and complying with standards of care. Communicates effectively with staff, patients, families, physicians and referral sources. Develops and administers department finances. Implements corrective action on budget variances. CONNECT staff optimizes integrated IT, EPIC ®, Teletracking ® and Telecomm platforms to enhance data driven clinical and quality performance outcomes. Leads recruitment, retention and all aspects of supervision of the CONNECT staff. Leads staff professional growth and clinical development program. Provides program planning and outcome data. Leads benchmarked performance and data driven quality programs for areas of oversight. Champions exceeding benchmark performance, continuous quality improvement, compliance, engagement and satisfaction. Provides trending data, analysis and corrective action planning. Monitors the quality of assessments and treatment provided by CONNECT and the Ambulatory Intensive Care Continuum staff through direct observation, documentation auditing, as well as, monitoring recorded telephonic communications. Areas of consideration include direct patient contact, consultation with referral sources, physicians and transfer center colleagues. Maintains excellent relationships with Community Service Boards (CSB), Hospital EDs, Catawba State Hospital and other community based services which are recipients of CONNECT and the Ambulatory Intensive Care Continuum services. Provides routine direct clinical care within the CONNECT as needed.
Requirements
- Master's Degree required.
- Minimum 7 years of experience in Acute and intensive outpatient psychiatric nursing, Psychologist, Social work clinical services, and minimum of 5 years management experience in a community hospital setting required.
- Virginia Registered Nurses License, Clinical Nurse Specialist, LCSW, LPC or LCP.
- De-escalation training must be successfully completed within 4 months of hire and then maintained going forward.
- Must obtain and maintain AHA BLS-HCP.
Nice To Haves
- Behavioral Health Call Center experience highly desirable.
Responsibilities
- Leads CONNECT (Psychiatry and Addictions/ Chem. Dep.) which includes developing and implementing policies and procedures, establishing and complying with standards of care.
- Communicates effectively with staff, patients, families, physicians and referral sources.
- Develops and administers department finances. Implements corrective action on budget variances.
- Leads recruitment, retention and all aspects of supervision of the CONNECT staff.
- Leads staff professional growth and clinical development program.
- Provides program planning and outcome data.
- Leads benchmarked performance and data driven quality programs for areas of oversight. Champions exceeding benchmark performance, continuous quality improvement, compliance, engagement and satisfaction. Provides trending data, analysis and corrective action planning.
- Monitors the quality of assessments and treatment provided by CONNECT and the Ambulatory Intensive Care Continuum staff through direct observation, documentation auditing, as well as, monitoring recorded telephonic communications. Areas of consideration include direct patient contact, consultation with referral sources, physicians and transfer center colleagues.
- Maintains excellent relationships with Community Service Boards (CSB), Hospital EDs, Catawba State Hospital and other community based services which are recipients of CONNECT and the Ambulatory Intensive Care Continuum services.
- Provides routine direct clinical care within the CONNECT as needed.
Benefits
- Comprehensive Medical, Dental, & Vision Benefits
- Employer Funded Pension Plan, vested after five years (Voluntary 403B)
- Paid Time Off (accrued from day one)
- Onsite fitness studios and discounts to our Carilion Wellness centers
- Access to our health and wellness app, Personify Health
- Discounts on childcare
- Continued education and training
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What This Job Offers
Job Type
Full-time
Career Level
Manager
