Elite Stylist

Ulta Beauty, Inc.•West Des Moines, IA

22d

About The Position

The Elite Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look. The stylist supports the Experience Manager and Assistant Services Manager, focusing on service sales and productivity, guest service, and compliance with operating procedures and standards. Success requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. The stylist performs a range of salon and beauty services, builds guest relationships and clientele, supports retail and service sales, and contributes to store goals. The role also involves following safety, sanitation, infection-control, and state-board requirements; maintaining salon and store standards; and participating in training, events, and promotions. Work schedules are flexible and include days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Previous relevant work experience is required.
Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency using equipment and chemicals required for technical work.
Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Perform hair and beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and productivity goals for hair services; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services during work time, including their ingredients and benefits.
Maintain prompt, regular attendance.
Build guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional peer and brand-partner relationships that support collaborative guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory training and meetings for ongoing professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, and infection-control procedures before, during, and after services, and comply with state-board guidelines.
Follow established service protocols to provide a consistent guest experience.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.