Elite Stylist

Ulta Beauty, Inc. • Eureka, CA

5h

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers quality professional services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager. The stylist contributes to service sales and productivity, guest service, and compliance with operating procedures and standards. The position calls for passion for the beauty industry, exceptional guest service, and an aptitude for learning and communicating product knowledge.

The Elite Stylist performs a range of salon services, develops guest relationships and clientele, recommends products and services, and supports store sales and guest loyalty goals. The role also includes following service, safety, sanitation, infection-control, and operational procedures; maintaining salon and store standards; and attending required trainings and meetings. The position requires a flexible schedule that includes days, evenings, weekends, and holidays. The work involves continuous mobility and object coordination, lifting or moving up to 10 pounds continuously, frequent bending, reaching, and twisting, and standing for long periods during a shift.

Requirements

• Cosmetology license.
• Previous relevant work experience is required.
• Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
• Proficiency using equipment and chemicals needed for technical work.
• Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions; perform makeup applications and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services during work time, including their ingredients and benefits.
• Maintain prompt, regular attendance.
• Consult with guests and develop relationships through appropriate retail and service recommendations.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners to support exceptional guest service.
• Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and salesfloor.
• Attend mandatory trainings and meetings for continuous professional development.
• Follow and ensure compliance with Ulta Beauty policies, procedures, and standards.
• Follow safety, sanitation, and infection-control procedures before, during, and after services, and comply with state board guidelines.
• Follow established service protocols to provide a consistent guest experience.
• Use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager and ensure guest readiness.
• Maintain cleanliness and operational standards in the salon and assigned store areas.
• Follow the Ulta Beauty dress code.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Eligible full-time associates may receive paid time off, health, dental, vision, life, and disability benefits.
• Eligible part-time associates may receive dental, vision, life, and disability benefits.
• Eligible associates may earn services pay under the Company’s Services Compensation Plan.
• Eligible associates may earn overtime pay as required by law and tips from service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed