Elite Stylist

Ulta Beauty, Inc.•Wichita Falls, TX

About The Position

The Elite Stylist engages with guests, consults on hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look. The stylist supports the Experience Manager and Assistant Services Manager, focusing on service sales and productivity, guest service, and operating procedures and compliance standards. The position calls for a passion for the beauty industry, exceptional guest service, and an aptitude for learning and communicating product knowledge. The stylist performs a range of salon and beauty services, develops guest relationships and clientele, supports sales and store goals, and follows Ulta Beauty’s service, safety, sanitation, and operational standards. A cosmetology license and previous relevant work experience are required. The role requires a flexible schedule that includes days, evenings, weekends, and holidays, as well as continuous mobility and the ability to stand for long periods during shifts.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and applicable ear-piercing services, or aptitude to develop skills across these service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
  • Ability to remain mobile and stand for long periods during a shift; continuous lifting or moving of up to 10 pounds and frequent bending, reaching, and twisting are required.

Responsibilities

  • Perform hair and other applicable beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing.
  • Meet or exceed an average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate products to guests to support sales and the guest experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, and learn about their ingredients and benefits during work time.
  • Maintain prompt and regular attendance.
  • Develop guest relationships through consultations and appropriate product and service recommendations.
  • Serve all guests, including walk-ins, in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Explain the guest loyalty program, including credit and the Ulta Beauty app, to salon and salesfloor guests.
  • Attend mandatory training and meetings for ongoing professional development.
  • Know and comply with Ulta Beauty policies, procedures, and standards.
  • Follow safety, sanitation, infection-control procedures, and state board guidelines before, during, and after services.
  • Follow established service protocols.
  • Use booking and clientele systems to book return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Follow the Ulta Beauty dress code.
  • Protect company assets by following loss-prevention practices and providing exceptional guest service.
  • Complete other operational tasks as directed.
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