Elite Stylist
About The Position
The Elite Stylist engages with guests, consults with them about their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look. The stylist supports the Experience Manager and Assistant Services Manager, focusing on performance, people, and process: service sales and productivity, guest service, and operating procedures and compliance standards. The position calls for a passion for the beauty industry, exceptional guest service, and an aptitude for learning and communicating product knowledge. The position performs a range of salon and beauty services, contributes to sales and productivity goals, builds guest relationships and clientele, and supports store events and promotions. The stylist follows company procedures, safety and sanitation requirements, service protocols, and operational standards. A cosmetology license and previous relevant work experience are required. The schedule is flexible and includes days, evenings, weekends, and holidays. The job involves continuous mobility and handling objects, standing for extended periods, frequent bending, reaching, and twisting, and continuous lifting or moving of up to 10 pounds during a shift.
Requirements
- Cosmetology license.
- Previous relevant work experience.
- Proficiency in salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or an aptitude to develop skills across service categories.
- Proficiency in using equipment and chemicals needed for technical work.
- Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.
- Developed communication skills.
- Ability to work independently and as part of a team.
- Ability to build and maintain strong customer relationships and clientele.
- Ability to work a flexible schedule including days, evenings, weekends, and holidays.
Responsibilities
- Perform hair and applicable beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing.
- Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service, while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
- Demonstrate products to guests to support sales and the guest-service experience.
- Support in-store events, promotions, and marketing initiatives.
- Stay informed about industry trends, products, and services, and learn their ingredients and benefits to better serve guests.
- Maintain prompt and regular attendance.
- Develop guest relationships through consultations and appropriate product and service recommendations.
- Serve all guests, including walk-ins, in a timely and efficient manner.
- Partner with skin therapists and the retail team to deliver a well-rounded guest experience.
- Build professional relationships with peers and brand partners to collaboratively deliver exceptional guest service.
- Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app, to salon and salesfloor guests.
- Attend mandatory trainings and meetings for ongoing professional development.
- Know and comply with company policies, procedures, and standards.
- Follow safety, sanitation, and infection-control procedures before, during, and after services, and comply with state board guidelines.
- Follow service protocols to provide a consistent guest experience.
- Use booking and clientele systems to schedule return services and events.
- Communicate supply needs to the Experience Manager and ensure guest readiness.
- Maintain cleanliness and operational standards in the salon and assigned store areas.
- Follow the Ulta Beauty dress code.
- Protect company assets by following loss-prevention practices and providing exceptional guest service.
- Complete other operational tasks as directed.
Benefits
- Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
- Part-time positions are eligible for dental, vision, life, and disability benefits.
- Eligible associates may earn overtime pay as required by law and tips paid by service guests.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
