Elite Stylist

Ulta Beauty, Inc.•Tucson, AZ

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers quality professional services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager. The position focuses on performance, guest service, and compliance with operating procedures and standards. It calls for passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of salon and beauty services, develops guest relationships and clientele, supports sales and store goals, and contributes to in-store events and promotions. The role also requires following service, safety, sanitation, and operational procedures; maintaining salon and store cleanliness; and staying informed about industry trends, products, and services. The position requires a cosmetology license and previous relevant work experience. The schedule is flexible and includes days, evenings, weekends, and holidays. Physical conditions include continuous mobility, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, standing for long periods, and continuous coordination and manipulation of objects.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Ability to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Perform hair and beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
  • Meet or exceed an average weekly sales goal of $1,900 and productivity goals for hair services; contribute to store retail and service sales, guest loyalty, and shrink goals.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, services, ingredients, and benefits during work time.
  • Maintain prompt and regular attendance.
  • Consult with guests and recommend appropriate retail products and services; develop guest relationships and serve walk-in guests efficiently.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend required trainings and meetings for ongoing professional development.
  • Follow company policies, procedures, standards, safety, sanitation, infection-control procedures, and state board guidelines.
  • Follow service protocols and use booking and clientele systems to book return visits and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices; protect company assets.
  • Complete other operational tasks as directed.
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