Elite Stylist

Ulta Beauty, Inc.•Belton, MO

28d

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services, then delivers professional services with a focus on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager and contributes to service sales, productivity, guest service, operating procedures, and compliance standards. Success requires a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of salon and related services, works toward weekly sales and productivity goals, builds guest relationships and clientele, and contributes to retail and service sales and guest loyalty. The role also supports in-store events, promotions, and marketing initiatives; stays informed about industry trends and products; and follows Ulta Beauty policies, service protocols, safety and sanitation requirements, and state board guidelines. The position requires a cosmetology license, previous relevant work experience, and a flexible schedule that includes days, evenings, weekends, and holidays. Physical demands include continuous mobility and handling or moving objects up to 10 pounds, frequent bending, reaching, and twisting, and standing for long periods.

Requirements

Cosmetology license.
Previous relevant work experience.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills across service categories.
Proficiency in using equipment and chemicals required for technical work.
Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and develop clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to perform the physical demands of the role, including continuous mobility and handling or moving up to 10 pounds, frequent bending, reaching, and twisting, and standing for long periods.

Responsibilities

Perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and shrink goals.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, and learn their ingredients and benefits.
Maintain prompt, regular attendance.
Build guest relationships through consultations and suitable retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Attend required trainings and meetings for ongoing professional development.
Follow and ensure compliance with company policies, procedures, standards, safety, sanitation, infection-control procedures, and state board guidelines.
Follow service protocols to provide a consistent guest experience.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
Follow the Ulta Beauty dress code and loss-prevention practices to protect company assets.
Complete other operational tasks as directed.