Elite Stylist

Ulta Beauty, Inc.•Mandeville, LA

22d

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services, delivering quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager, focusing on service sales and productivity, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The position performs a range of salon and beauty services, develops guest relationships and clientele, contributes to sales and store goals, and helps deliver a consistent, welcoming guest experience. The Elite Stylist follows safety, sanitation, infection-control, and state-board requirements; maintains operational standards; and attends required training and meetings. The schedule is flexible and includes days, evenings, weekends, and holidays. Physical duties include continuous mobility, lifting or moving items up to 10 pounds, frequent bending, reaching, and twisting, standing for extended periods, and continuous coordination and manipulation of objects.

Requirements

Cosmetology license.
Previous relevant work experience is required.
Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency in using equipment and chemicals needed for technical work.
Proficiency in demonstrating, recommending, and selling professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and develop clientele.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, credit, and shrink goals.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and appropriate product and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and salesfloor.
Attend mandatory trainings and meetings for ongoing professional development.
Follow and ensure compliance with company policies, procedures, and standards.
Follow safety, sanitation, infection-control procedures, and state-board guidelines before, during, and after services.
Follow established service protocols to provide a consistent guest experience.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain operational standards and cleanliness in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.