Elite Stylist
About The Position
The Elite Stylist engages with guests to consult on hair-care needs and recommend products and services, delivering professional services with an emphasis on the guest’s overall look. The role supports the Experience Manager and Assistant Services Manager and focuses on service sales and productivity, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of salon and beauty services, builds guest relationships and clientele, supports store sales and events, and maintains a safe, clean, compliant salon and store environment. The position requires a cosmetology license and previous relevant work experience. The schedule is flexible and includes days, evenings, weekends, and holidays.
Requirements
- Cosmetology license.
- Previous relevant work experience.
- Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop capabilities in these service categories.
- Proficiency using equipment and chemicals required for technical work.
- Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
- Developed communication skills.
- Ability to work independently and as part of a team.
- Ability to build and maintain strong customer relationships and clientele.
- Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Responsibilities
- Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
- Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, credit, and shrink goals.
- Demonstrate products to guests to support sales and the guest experience.
- Support in-store events, promotions, and marketing initiatives.
- Stay informed about industry trends, products, and services, and learn about their ingredients and benefits.
- Maintain prompt and regular attendance.
- Develop guest relationships through consultations and appropriate retail and service recommendations.
- Serve all guests, including walk-ins, in a timely and efficient manner.
- Partner with skin therapists and the retail team to provide a well-rounded guest experience.
- Build professional relationships with peers and brand partners to collaboratively deliver exceptional guest service.
- Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
- Attend mandatory trainings and meetings for ongoing professional development.
- Follow company policies, procedures, standards, and applicable state board guidelines.
- Follow safety, sanitation, and infection-control procedures before, during, and after services.
- Follow established service protocols and use booking and clientele systems to book return services and events.
- Communicate supply needs to the Experience Manager.
- Maintain cleanliness and operational standards in the salon and assigned store areas.
- Follow the dress code and loss-prevention best practices to protect company assets.
- Perform other operational tasks as directed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
