Elite Stylist

Ulta Beauty, Inc.•North Little Rock, AR

28d

About The Position

The Elite Stylist engages with guests, consults on their hair-care needs, and recommends products and services. The role delivers professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager, with a focus on service sales and productivity, guest service, and operational procedures and compliance. The position calls for a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of hair and other beauty services, builds guest relationships, recommends products and services, and contributes to service and retail sales goals. They help deliver store events and promotions, stay informed about industry offerings, and partner with salon and retail colleagues to provide a well-rounded guest experience. They also follow safety, sanitation, infection-control, and operating standards; use booking and clientele systems; communicate supply needs; and maintain assigned areas and company assets. The role requires a cosmetology license and previous relevant work experience. Work schedules are flexible and may include days, evenings, weekends, and holidays. The work involves continuous mobility, standing, coordination and object manipulation, lifting or moving up to 10 pounds, and frequent bending, reaching, and twisting.

Requirements

Cosmetology license.
Previous relevant work experience.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills across service categories.
Proficiency with equipment and chemicals needed for technical work.
Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt, regular attendance.
Build guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a total-store guest experience.
Build professional relationships with peers and brand partners to support exceptional guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings for ongoing professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, infection-control, and state board guidelines before, during, and after services.
Follow established service protocols.
Use booking and clientele systems to book return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code and loss-prevention practices.
Complete other operational tasks as directed.