Elite Stylist

Ulta Beauty, Inc.•Manheim Township, PA

32d

About The Position

The Elite Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look. The stylist supports the Experience Manager and Assistant Services Manager, focusing on performance, people, and process: service sales and productivity, guest service, and compliance with operating procedures and standards. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist provides a range of professional beauty services, builds guest relationships and clientele, supports sales and store initiatives, and follows safety, sanitation, service, and operational standards. The role requires a cosmetology license and previous relevant work experience. A flexible schedule includes days, evenings, weekends, and holidays. The work involves continuous mobility, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, standing for long periods, and continuous coordination and manipulation of objects.

Requirements

Cosmetology license.
Previous relevant work experience is required.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or an aptitude to develop capabilities in all service categories.
Proficiency using equipment and chemicals needed for technical work.
Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and productivity goals for hair services while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services during work time, including their ingredients and benefits.
Maintain prompt and regular attendance.
Build guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and salesfloor.
Attend mandatory trainings and meetings for professional development.
Follow Ulta Beauty policies, procedures, standards, and applicable state board guidelines.
Follow safety, sanitation, and infection control procedures before, during, and after services.
Follow established service protocols to provide a consistent guest experience.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and ensure guest readiness.
Maintain operational cleanliness and standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code and loss prevention practices, and protect company assets.
Complete other operational tasks as directed.