Elite Stylist

Ulta Beauty, Inc.•Pleasant Hill, CA
•Onsite

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services, delivering quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager and focuses on service sales and productivity, guest service, and compliance with operating procedures and standards. It calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of salon services, builds guest relationships and clientele, contributes to sales and store goals, and supports in-store events and marketing initiatives. The position also includes following safety, sanitation, infection control, and operational standards. Work requires a flexible schedule, including days, evenings, weekends, and holidays, and involves sustained mobility and standing, lifting or moving items up to 10 pounds, frequent bending, reaching, and twisting, and continuous coordination and manipulation of objects.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills across service categories.
  • Proficiency using equipment and chemicals needed to perform technical work.
  • Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and build clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, along with makeup applications and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,900 and productivity goals for hair services, and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
  • Maintain prompt, regular attendance.
  • Develop guest relationships through consultations and appropriate retail and service recommendations.
  • Serve all guests, including walk-ins, in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support exceptional guest service.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend mandatory trainings and meetings for ongoing professional development.
  • Follow Ulta Beauty policies, procedures, and standards, including safety, sanitation, infection control, and state board guidelines.
  • Follow service protocols and use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Follow the Ulta Beauty dress code and loss prevention practices, protect company assets, and complete other operational tasks as directed.

Benefits

  • Eligible full-time associates receive paid time off, health, dental, vision, life, and disability benefits.
  • Eligible part-time associates receive dental, vision, life, and disability benefits.
  • Eligible associates may earn services pay under the Company’s Services Compensation Plan.
  • Eligible associates may earn overtime pay as required by applicable law and tips from service guests.
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