Elite Stylist

Ulta Beauty, Inc.•Gulfport, MS

24d•Onsite

About The Position

The Elite Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, operating procedures, and compliance. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of salon and beauty services, builds guest relationships and clientele, supports sales and store goals, and maintains service, safety, sanitation, and operational standards. The position requires a cosmetology license and previous relevant work experience. A flexible schedule including days, evenings, weekends, and holidays is required.

Requirements

Cosmetology license.
Previous relevant work experience is required.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills across service categories.
Proficiency using equipment and chemicals needed for technical work.
Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.
Ability to meet the physical demands of the role, including continuous mobility, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, standing for long periods, and continuous coordination and manipulation of objects.

Responsibilities

Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, and learn about their ingredients and benefits.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and suitable product and service recommendations.
Serve all guests, including walk-in guests, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app, to salon and salesfloor guests.
Attend mandatory training and meetings for ongoing professional development.
Follow Ulta Beauty policies, procedures, standards, service protocols, and state board guidelines.
Follow safety, sanitation, and infection-control procedures before, during, and after services.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and keep guests service-ready.
Maintain cleanliness and operational standards in the salon and other assigned areas.
Follow the Ulta Beauty dress code and loss-prevention practices, protect company assets, and perform other operational tasks as directed.