Elite Stylist

Ulta Beauty, Inc.•Clearwater, FL

21d

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers quality professional services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager. The stylist contributes to service sales and productivity, guest service, and compliance with operating procedures and standards. Success requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

Requirements

Cosmetology license.
Previous relevant work experience is required.
Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency using equipment and chemicals needed for technical work.
Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to remain mobile and stand for long periods during a shift; continuously lift or move up to 10 pounds; frequently bend, reach, and twist; and continuously coordinate and manipulate objects.

Responsibilities

Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service, while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, services, ingredients, and benefits during work time.
Maintain prompt and regular attendance.
Build guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support exceptional guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings for ongoing professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, infection-control procedures, and state board guidelines before, during, and after services.
Follow established service protocols and use booking and clientele systems to arrange return services and event appointments.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain operational standards and cleanliness in the salon and assigned store areas.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.