Elite Stylist

Ulta Beauty, Inc.•Lufkin, TX

19d

About The Position

The Elite Stylist engages with guests, consults on hair care needs, and recommends products and services. The role delivers professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager. The stylist contributes to performance goals, guest service, operating procedures, and compliance standards, and is expected to bring a passion for the beauty industry, exceptional guest service, and an aptitude for learning and communicating product knowledge. Services may include hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable. The role includes building guest relationships and clientele, meeting sales and productivity goals, maintaining salon and store standards, following safety and sanitation requirements, and participating in training and in-store events. The position requires a flexible schedule that includes days, evenings, weekends, and holidays, along with continuous mobility and the ability to stand for extended periods.

Requirements

Cosmetology license.
Previous relevant work experience is required.
Proficiency in current salon techniques, including haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and applicable ear-piercing services, or an aptitude to develop skills in these service categories.
Proficiency in using equipment and chemicals needed for technical work.
Ability to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to perform the physical demands of the role, including continuous mobility, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, standing for long periods, and continuous coordination and manipulation of objects.

Responsibilities

Perform professional hair services and other applicable salon services, including haircuts, color, texture, treatments, styling, extensions, makeup, brow services, and ear piercing.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests and recommend products and services to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, services, ingredients, and benefits during work time.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists, the retail team, peers, and brand partners to provide an exceptional, well-rounded guest experience.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory training and meetings.
Follow Ulta Beauty policies, procedures, standards, service protocols, safety, sanitation, infection-control procedures, and state board guidelines.
Use booking and clientele systems to book return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in assigned store areas and adhere to the dress code.
Protect company assets by following loss-prevention practices and providing guest service.
Complete other operational tasks as directed.
Maintain prompt, regular attendance.