Elite Stylist

Ulta Beauty, Inc.•Fayetteville, AR

About The Position

The Elite Stylist engages with guests, consults on hair care needs, and recommends products and services. The role delivers professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager. The stylist focuses on service sales and productivity, guest service, and compliance with operating procedures and standards. Success requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of salon and beauty services, builds guest relationships, supports sales and store goals, and helps maintain salon and store operations. The position requires a cosmetology license and previous relevant work experience. Work schedules are flexible and include days, evenings, weekends, and holidays.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills across service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Ability to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
  • Ability to remain mobile and stand for long periods, continuously lift or move up to 10 pounds, frequently bend, reach, and twist, and continuously coordinate and manipulate objects during a shift.

Responsibilities

  • Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,900 and productivity goals for hair services; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
  • Maintain prompt and regular attendance.
  • Develop guest relationships through consultations and appropriate product and service recommendations.
  • Serve all guests, including walk-ins, in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to collaboratively deliver guest service.
  • Share information about the guest loyalty program, credit, and the Ulta Beauty app.
  • Attend required trainings and meetings for ongoing professional development.
  • Follow and help ensure compliance with company policies, procedures, and standards.
  • Follow safety, sanitation, infection control, and state board guidelines before, during, and after services.
  • Follow established service protocols and use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager.
  • Maintain operational standards and cleanliness in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
  • Follow the Ulta Beauty dress code and loss prevention practices to protect company assets.
  • Complete other operational tasks as directed.
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