Elite Stylist
About The Position
The Elite Stylist engages with guests, consults on their hair-care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager. It focuses on performance, including service sales and productivity; people, including guest service; and process, including operating procedures and compliance. The position calls for a passion for the beauty industry, exceptional guest service, and an aptitude for learning and communicating product knowledge. The Elite Stylist performs a range of salon and beauty services, develops guest relationships and clientele, promotes products and services, and contributes to store sales and guest-loyalty goals. The position also follows service, safety, sanitation, operational, and compliance standards and participates in trainings, events, promotions, and other assigned work.
Requirements
- Cosmetology license.
- Previous relevant work experience is required.
- Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or an aptitude to develop skills in all service categories.
- Proficiency using equipment and chemicals needed for technical work.
- Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
- Developed communication skills.
- Ability to work independently and as part of a team.
- Ability to build and maintain strong customer relationships and build clientele.
- Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
- Ability to remain mobile and stand for long periods during a shift; continuously lift and/or move up to 10 pounds; frequently bend, reach, and twist; and continuously coordinate and manipulate objects.
Responsibilities
- Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
- Meet or exceed the average weekly sales goal of $1,900 and productivity goals for hair services; contribute to store retail and service sales, guest loyalty, and retail-shrink goals.
- Demonstrate products to guests to support sales and the guest experience.
- Support in-store events, promotions, and marketing initiatives.
- Stay informed about industry trends, products, and services, including their ingredients and benefits.
- Maintain prompt and regular attendance.
- Build guest relationships through consultations and appropriate product and service recommendations.
- Serve all guests, including walk-ins, in a timely and efficient manner.
- Partner with skin therapists and the retail team to provide a well-rounded guest experience.
- Build professional relationships with peers and brand partners to support collaborative guest service.
- Explain the benefits of the guest-loyalty program, including credit and the Ulta Beauty app.
- Attend required trainings and meetings for ongoing professional development.
- Follow Ulta Beauty policies, procedures, and standards.
- Follow safety, sanitation, infection-control, and state-board guidelines before, during, and after services.
- Follow established service protocols.
- Use booking and clientele systems to book return services and events.
- Communicate supply needs to the Experience Manager.
- Maintain cleanliness and operational standards in the salon and assigned store areas.
- Follow the Ulta Beauty dress code.
- Protect company assets by following loss-prevention practices and providing exceptional guest service.
- Complete other operational tasks as directed.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
