Elite Stylist

Ulta Beauty, Inc.•Harahan, LA

22d

About The Position

The Elite Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look. The stylist supports the Experience Manager and Assistant Services Manager, focusing on performance, guest service, and compliance with operating procedures and standards. Success requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of salon and beauty services, develops guest relationships and clientele, contributes to service and retail sales goals, and supports store events and promotions. The position also requires following safety, sanitation, infection-control, and state board requirements; maintaining operational standards; and working a flexible schedule that includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Previous relevant work experience is required.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and applicable ear-piercing services, or aptitude to develop skills across these service categories.
Proficiency using equipment and chemicals needed for technical work.
Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Perform hair and applicable beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing.
Meet or exceed the average weekly sales goal of $1,900 and productivity goals for hair services while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings for ongoing professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, and infection-control procedures and comply with state board guidelines.
Follow established service protocols to provide a consistent guest experience.
Use booking and clientele systems to book return services and events.
Communicate supply needs to the Experience Manager and ensure readiness for guests.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.