Elite Stylist

Ulta Beauty, Inc.•Corvallis, OR

33d

About The Position

The Elite Stylist engages with guests to consult on hair-care needs and recommend products and services. They provide quality professional services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager. The role focuses on service sales and productivity, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs hair and other beauty services, builds guest relationships and clientele, demonstrates and recommends products, and contributes to service and retail sales goals. They follow service protocols, safety and sanitation procedures, state board guidelines, and company policies; maintain salon and store cleanliness; and support events, promotions, and other operational tasks. The schedule is flexible and includes days, evenings, weekends, and holidays. The role requires a cosmetology license and previous relevant work experience.

Requirements

Cosmetology license.
Previous relevant work experience.
Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or an aptitude to develop skills in all service categories.
Proficiency using equipment and chemicals needed to perform technical work.
Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service, while contributing to store retail and service sales, guest loyalty, and shrink goals.
Demonstrate products to guests to support sales and the guest-service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, services, ingredients, and benefits during work time.
Maintain prompt, regular attendance.
Build guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to collaboratively deliver guest service.
Explain the benefits of the guest loyalty program, credit, and the Ulta Beauty app to guests.
Attend required trainings and meetings for ongoing professional development.
Follow and help ensure compliance with company policies, procedures, and standards.
Follow safety, sanitation, and infection-control procedures and state board guidelines before, during, and after services.
Follow established service protocols for a consistent guest experience.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.