Elite Stylist

Ulta Beauty, Inc.•New Bern, NC

16d

About The Position

The Elite Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager, focusing on service sales and productivity, guest service, and operating procedures and compliance standards. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Elite Stylist provides a range of salon and beauty services, builds guest relationships through consultations and recommendations, and contributes to service and retail sales goals. The role also supports store events and promotions, maintains professional knowledge, follows safety and service protocols, and helps maintain salon and store operational standards. The position requires a cosmetology license and previous relevant work experience. The stylist must work a flexible schedule that may include days, evenings, weekends, and holidays. The job involves continuous mobility and handling objects, frequent bending, reaching, and twisting, and standing for extended periods during a shift.

Requirements

Cosmetology license.
Previous relevant work experience.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills across these service categories.
Proficiency in using equipment and chemicals needed for technical work.
Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and shrink goals.
Demonstrate products to guests to support sales and the guest-service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services and learn about their ingredients and benefits.
Maintain prompt, regular attendance.
Develop guest relationships through consultations and suitable product and service recommendations.
Serve walk-in and other guests in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings for ongoing professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, and infection-control procedures and state board guidelines before, during, and after services.
Follow established service protocols.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.