Elite Stylist

Ulta Beauty, Inc.•Brownsville, TX

16d

About The Position

The Elite Stylist engages with guests, consults on their hair care needs, and recommends appropriate products and services. The stylist provides quality professional services with an emphasis on the guest’s total look, while supporting the Experience Manager (EM) and Assistant Services Manager (ASM). The position focuses on service sales and productivity, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, strong guest service, and the aptitude to learn and communicate product knowledge. The Elite Stylist performs a range of beauty services and contributes to sales, productivity, guest loyalty, and store goals. The role includes building guest relationships, supporting store events and promotions, maintaining knowledge of industry trends and products, and following safety, sanitation, infection-control, and operational standards. The position requires a cosmetology license and previous relevant work experience. The schedule is flexible and includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Previous relevant work experience is required.
Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or an aptitude to develop skills in all service categories.
Proficiency in using equipment and chemicals needed for technical work.
Proficiency in demonstrating, recommending, and selling professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and develop a clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service; contribute to store goals for retail and service sales, guest loyalty, credit, and retail shrink.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, and learn about their ingredients and benefits.
Maintain prompt and regular attendance.
Build guest relationships through consultations and appropriate product and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings for ongoing professional development.
Follow and ensure compliance with company policies, procedures, standards, and state board guidelines.
Follow safety, sanitation, and infection-control procedures before, during, and after services.
Follow established service protocols to provide a consistent guest experience.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.