Elite Stylist

Ulta Beauty, Inc.•Ashland, KY

28d

About The Position

The Elite Stylist engages with guests, consults with them about their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look. The stylist supports the Experience Manager (EM) and Assistant Services Manager (ASM), with a focus on service sales and productivity, guest service, and operating procedures and compliance standards. The position calls for a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. The Elite Stylist performs a range of salon and beauty services, builds guest relationships through consultation and recommendations, and contributes to sales, productivity, guest loyalty, and store goals. The position also includes product demonstrations, participation in events and promotions, ongoing learning about industry trends, and following service, safety, sanitation, operational, and compliance standards. The role requires a cosmetology license and previous relevant work experience. Work schedules are flexible and may include days, evenings, weekends, and holidays. Working conditions include continuous mobility and handling or moving objects up to 10 pounds, frequent bending, reaching, and twisting, and standing for long periods.

Requirements

Cosmetology license.
Previous relevant work experience is required.
Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills across service categories.
Proficiency using equipment and chemicals needed for technical work.
Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, and learn about their ingredients and benefits during work time.
Maintain prompt, regular attendance.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to collaboratively deliver guest service.
Share information about the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings for continued professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, and infection-control procedures and comply with state board guidelines.
Follow service protocols to provide a consistent guest experience.
Use booking and clientele systems to book return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards for the salon and assigned store areas.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.