Elite Stylist
About The Position
The Elite Stylist engages with guests, consults with them about hair care needs, and recommends products and services. The stylist delivers quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager (EM) and Assistant Services Manager (ASM), focusing on service sales and productivity, guest service, and operating procedures and compliance standards. The position calls for a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. The Elite Stylist performs a range of beauty services, develops guest relationships, contributes to sales and productivity goals, and helps maintain salon and store standards. The position requires a cosmetology license and previous relevant work experience. Work schedules are flexible and may include days, evenings, weekends, and holidays.
Requirements
- Cosmetology license.
- Previous relevant work experience.
- Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or an aptitude to develop skills in these service categories.
- Proficiency in using equipment and chemicals needed for technical work.
- Proficiency in demonstrating, recommending, and selling professional hair-care and makeup products.
- Developed communication skills.
- Ability to work independently and as part of a team.
- Ability to build and maintain strong customer relationships and clientele.
- Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Responsibilities
- Perform hair and beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
- Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, credit, and retail shrink goals.
- Demonstrate products to guests to support sales and the guest service experience.
- Support in-store events, promotions, and marketing initiatives.
- Stay informed about industry trends, products, and services, and learn their ingredients and benefits.
- Maintain prompt, regular attendance.
- Build guest relationships through consultations and appropriate retail and service recommendations.
- Serve all guests, including walk-in guests, in a timely and efficient manner.
- Partner with skin therapists and the retail team to provide a well-rounded guest experience.
- Build professional relationships with peers and brand partners to support collaborative guest service.
- Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and on the salesfloor.
- Attend mandatory trainings and meetings for ongoing professional development.
- Follow Ulta Beauty policies, procedures, and standards.
- Follow safety, sanitation, and infection-control procedures and comply with state board guidelines.
- Follow established service protocols to provide a consistent guest experience.
- Use booking and clientele systems to schedule return services and events.
- Communicate supply needs to the Experience Manager.
- Maintain operational standards and cleanliness in the salon and assigned store areas.
- Follow the Ulta Beauty dress code.
- Protect company assets by following loss-prevention practices and providing exceptional guest service.
- Perform other operational tasks as directed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
