Elite Stylist

Ulta Beauty, Inc. • Buena Park, CA

27d • Onsite

About The Position

The Elite Stylist engages with guests, consults with them about their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager. The stylist focuses on service sales and productivity, guest service, and compliance with operating procedures and standards. The position requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Elite Stylist performs a range of salon services, builds guest relationships and clientele, demonstrates and recommends products, and contributes to store service and retail goals. The role also supports events and promotions, maintains salon and store standards, follows safety and sanitation requirements, and participates in required training. Work includes a flexible schedule covering days, evenings, weekends, and holidays, with continuous mobility and standing, frequent bending, reaching, and twisting, and lifting or moving up to 10 pounds during a shift.

Requirements

• Cosmetology license.
• Previous relevant work experience is required.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
• Proficiency in using equipment and chemicals needed to perform technical work.
• Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and build clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,900 and productivity goals for hair services, and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate products to guests to drive sales and enhance the guest experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services during work time, including their ingredients and benefits.
• Maintain prompt and regular attendance.
• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk-in guests, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
• Build professional relationships with peers and brand partners to collaboratively deliver exceptional guest service.
• Promote the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and salesfloor.
• Attend mandatory training and meetings for ongoing professional development.
• Follow Ulta Beauty policies, procedures, standards, and state board guidelines.
• Follow safety, sanitation, and infection control procedures before, during, and after services.
• Follow established service protocols to provide a consistent guest experience.
• Use booking and clientele systems to book return services and events.
• Communicate supply needs to the Experience Manager and ensure guest readiness.
• Maintain cleanliness and operational standards in the salon, salesfloor, restrooms, backroom, break area, and other assigned areas.
• Adhere to the Ulta Beauty dress code.
• Protect company assets by following loss prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Eligible full-time associates receive paid time off, health, dental, vision, life, and disability benefits.
• Eligible part-time associates receive dental, vision, life, and disability benefits.
• Eligible associates may earn services pay under the Company’s Services Compensation Plan.
• Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed