Elite Stylist

Ulta Beauty, Inc.•Naples, FL

25d

About The Position

The Elite Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look. The stylist supports the Experience Manager (EM) and Assistant Services Manager (ASM), focusing on service sales and productivity, guest service, operating procedures, and compliance standards. The position calls for a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

Requirements

Cosmetology license.
Previous relevant work experience is required.
Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or an aptitude to develop skills in all service categories.
Proficiency using the equipment and chemicals needed for technical work.
Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions; also provide makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals, and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services during work time, including their ingredients and benefits.
Maintain prompt, regular attendance.
Develop guest relationships through consultations and relevant retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
Build professional relationships with peers and brand partners to collaboratively deliver exceptional guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and on the salesfloor.
Attend mandatory trainings and meetings for ongoing professional development.
Follow and help ensure compliance with company policies, procedures, and standards.
Follow safety, sanitation, infection-control, and state-board procedures before, during, and after services.
Follow established service protocols and use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain operational standards and cleanliness in the salon and assigned store areas.
Follow the Ulta Beauty dress code and loss-prevention practices, protect company assets, and complete other operational tasks as directed.