Elite Stylist
About The Position
The Elite Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers quality professional services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager. The stylist focuses on service sales and productivity, guest service, and compliance with operating procedures and standards. Success requires passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of salon and beauty services, builds guest relationships and clientele, supports retail and service sales goals, and contributes to in-store events and promotions. The role also involves following safety and sanitation procedures, maintaining salon and store cleanliness, and complying with Ulta Beauty policies and applicable state board guidelines. A cosmetology license and previous relevant work experience are required. The position requires a flexible schedule, including days, evenings, weekends, and holidays, as well as sustained mobility and the ability to stand for long periods.
Requirements
- Cosmetology license.
- Previous relevant work experience.
- Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills across service categories.
- Proficiency using equipment and chemicals required for technical work.
- Ability to demonstrate, recommend, and sell professional hair care and makeup products.
- Developed communication skills.
- Ability to work independently and as part of a team.
- Ability to build and maintain customer relationships and develop clientele.
- Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
- Ability to remain mobile and stand for long periods during a shift; continuous lifting or moving of up to 10 pounds, frequent bending, reaching, and twisting, and continuous coordination and manipulation of objects.
Responsibilities
- Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
- Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and shrink goals.
- Demonstrate products to guests to support sales and the guest experience.
- Support in-store events, promotions, and marketing initiatives.
- Stay informed about industry trends, products, and services, including their ingredients and benefits.
- Maintain prompt and regular attendance.
- Build guest relationships through consultations and appropriate retail and service recommendations.
- Serve all guests, including walk-ins, in a timely and efficient manner.
- Partner with skin therapists and the retail team to provide a well-rounded guest experience.
- Build professional relationships with peers and brand partners to support collaborative guest service.
- Promote the guest loyalty program, including credit and the Ulta Beauty app, to salon and salesfloor guests.
- Attend required training and meetings for ongoing professional development.
- Follow Ulta Beauty policies, procedures, and standards.
- Follow safety, sanitation, infection-control procedures, and state board guidelines before, during, and after services.
- Follow established service protocols for a consistent guest experience.
- Use booking and clientele systems to book return services and event appointments.
- Communicate supply needs to the Experience Manager and maintain guest readiness.
- Maintain cleanliness and operational standards in the salon and assigned store areas.
- Follow the Ulta Beauty dress code.
- Protect company assets by following loss-prevention practices and providing exceptional guest service.
- Complete other operational tasks as directed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
