Elite Stylist

Ulta Beauty, Inc.•Fort Worth, TX

27d

About The Position

The Elite Stylist engages with guests, consults on their hair care needs, and recommends appropriate products and services. The role delivers professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager, focusing on service sales and productivity, guest service, and operating procedures and compliance. Success requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Elite Stylist performs a range of salon and beauty services, builds guest relationships and clientele, and contributes to store service and retail goals. The role also supports in-store events, promotions, and marketing initiatives; follows safety, sanitation, infection-control, and state-board requirements; and maintains salon and store operational standards. The position requires a cosmetology license and previous relevant work experience. The schedule is flexible and includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Previous relevant work experience.
Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency using equipment and chemicals required for technical work.
Ability to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to meet the physical demands of the role, including continuous mobility and handling or moving up to 10 pounds; frequent bending, reaching, and twisting; standing for extended periods; and continuous coordination and manipulation of objects.

Responsibilities

Perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, credit, and retail shrink goals.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, and learn their ingredients and benefits.
Maintain prompt and regular attendance.
Build guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Develop professional relationships with peers and brand partners to support exceptional guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings for ongoing professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, and infection-control procedures and comply with state board guidelines.
Follow established service protocols.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.