Elite Stylist

Ulta Beauty, Inc.•Stephenville, TX

15d•Onsite

About The Position

The Elite Stylist engages with guests, consults on their hair care needs, and recommends products and services. The stylist delivers quality professional services focused on the guest’s total look, while supporting the Experience Manager (EM) and Assistant Services Manager (ASM). The role focuses on performance, including service sales and productivity; people, including guest service; and process, including operating procedures and compliance standards. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Elite Stylist performs a range of salon and beauty services, develops guest relationships and clientele, and contributes to service and retail sales goals. They help create a consistent guest experience by following service protocols, safety and sanitation practices, and company policies and standards. The position requires a flexible schedule that includes days, evenings, weekends, and holidays, and involves continuous mobility, standing, object handling, and lifting or moving items up to 10 pounds.

Requirements

Cosmetology license.
Previous relevant work experience is required.
Proficiency with the latest salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or an aptitude to develop capabilities in all service categories.
Proficiency using the equipment and chemicals needed to perform technical work.
Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to meet the physical demands of continuous mobility and object coordination, continuous lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, and standing for long periods during a shift.

Responsibilities

Perform hair and beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals, and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services during work time, including their ingredients and benefits.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-in guests, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings for ongoing professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, infection control, and state board guidelines before, during, and after services.
Follow established service protocols and use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
Follow the Ulta Beauty dress code and loss prevention practices, protect company assets, and complete other operational tasks as directed.