Elite Stylist

Ulta Beauty, Inc.•Seattle, WA

About The Position

The Elite Stylist engages with guests, consults on their hair care needs, and recommends products and services. The stylist delivers professional services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager. The role focuses on service sales and productivity, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of salon and beauty services, develops guest relationships and clientele, contributes to sales and store goals, and helps deliver an exceptional in-store experience. The role also requires following safety, sanitation, infection-control, and state board guidelines; maintaining salon and store standards; and working a flexible schedule that includes days, evenings, weekends, and holidays. The position requires a cosmetology license and previous relevant work experience. Pay is the higher of $21.30–$23.60 per hour or services pay for the workweek under the Company’s Services Compensation Plan. Eligible associates may earn overtime as required by law and tips from service guests. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency with current salon techniques for haircutting, haircolor, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and develop clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
  • Ability to remain mobile and stand for long periods during a shift; lift or move up to 10 lbs. continuously; bend, reach, and twist frequently; and coordinate and manipulate objects continuously.

Responsibilities

  • Perform hair and beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, and learn about their ingredients and benefits to better serve guests.
  • Maintain prompt, regular attendance.
  • Build guest relationships through consultations and appropriate retail and service recommendations.
  • Serve all guests, including walk-ins, in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
  • Build professional relationships with peers and brand partners to collaboratively deliver exceptional guest service.
  • Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend mandatory trainings and meetings for continuous professional development.
  • Follow Ulta Beauty policies, procedures, standards, and applicable state board guidelines.
  • Follow safety, sanitation, and infection-control procedures before, during, and after services.
  • Follow established service protocols to provide a consistent guest experience.
  • Use booking and clientele systems to book return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Follow the Ulta Beauty dress code.
  • Protect company assets by following loss prevention practices and providing exceptional guest service.
  • Complete other operational tasks as directed.

Benefits

  • Paid time off for eligible full-time associates.
  • Health insurance for eligible full-time associates.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Disability insurance.
  • Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.
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