Elite Stylist
About The Position
The Elite Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers professional services with an emphasis on each guest’s total look, while supporting the Experience Manager and Assistant Services Manager. The stylist focuses on service sales and productivity, guest service, and compliance with operating procedures and standards. The position calls for enthusiasm for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Elite Stylist performs a range of hair and beauty services, develops guest relationships, recommends products and services, and helps meet sales and productivity goals. The role also supports in-store events, promotions, and marketing initiatives; attends required trainings and meetings; follows service, safety, sanitation, and infection-control procedures; and maintains salon and store operational standards. The position requires a cosmetology license and previous relevant work experience. Work is performed with continuous mobility and coordination, including standing for extended periods and lifting or moving items up to 10 pounds. The schedule is flexible and may include days, evenings, weekends, and holidays.
Requirements
- Cosmetology license.
- Previous relevant work experience.
- Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills in all service categories.
- Proficiency using equipment and chemicals needed for technical work.
- Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
- Developed communication skills.
- Ability to work independently and as part of a team.
- Ability to build and maintain strong customer relationships and clientele.
- Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Responsibilities
- Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
- Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, credit, and retail shrink goals.
- Demonstrate products to guests to support sales and the guest-service experience.
- Support in-store events, promotions, and marketing initiatives.
- Stay informed about industry trends, products, and services, and learn about their ingredients and benefits.
- Maintain prompt, regular attendance.
- Develop guest relationships through consultations and appropriate retail and service recommendations.
- Serve all guests, including walk-in guests, in a timely and efficient manner.
- Partner with skin therapists and the retail team to provide a well-rounded guest experience.
- Build professional relationships with peers and brand partners to support collaborative guest service.
- Promote the guest loyalty program, including credit and the Ulta Beauty app.
- Attend mandatory trainings and meetings for ongoing professional development.
- Follow Ulta Beauty policies, procedures, and standards, including state board guidelines.
- Follow safety, sanitation, and infection-control procedures before, during, and after services.
- Follow established service protocols and use booking and clientele systems to schedule return services and events.
- Communicate supply needs to the Experience Manager and maintain guest readiness.
- Maintain cleanliness and operational standards in the salon, salesfloor, restrooms, backroom, break area, and other assigned areas.
- Follow the Ulta Beauty dress code and loss-prevention practices to protect company assets.
- Complete other operational tasks as directed.
Benefits
- Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
- Part-time positions are eligible for dental, vision, life, and disability benefits.
- Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
