Elite Stylist

Ulta Beauty, Inc.•Highland Park, IL

About The Position

The Elite Stylist engages with guests, consults on their hair care needs, and recommends appropriate products and services. The role delivers quality professional services with an emphasis on each guest’s total look. The stylist supports the Experience Manager and Assistant Services Manager, focusing on service sales and productivity, guest service, and adherence to operating procedures and compliance standards. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs professional salon and related beauty services, develops guest relationships and clientele, and contributes to service and retail sales goals. The role also supports store events and promotions, maintains salon and store standards, follows safety and sanitation procedures, and complies with company policies and state board guidelines. Work requires a flexible schedule that includes days, evenings, weekends, and holidays, as well as continuous mobility and the ability to stand for long periods.

Requirements

  • Cosmetology license.
  • Previous relevant work experience is required.
  • Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
  • Proficiency with equipment and chemicals needed to perform technical work.
  • Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
  • Ability to stand for long periods and perform continuous mobility, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, and continuous coordination and manipulation of objects during a shift.

Responsibilities

  • Perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,900 and productivity goals for hair services; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, services, ingredients, and benefits during work time.
  • Maintain prompt and regular attendance.
  • Develop guest relationships through consultations and appropriate retail and service recommendations.
  • Serve all guests, including walk-in guests, in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend required trainings and meetings for ongoing professional development.
  • Follow Ulta Beauty policies, procedures, and standards.
  • Follow safety, sanitation, infection-control, and state board guidelines before, during, and after services.
  • Follow established service protocols to provide a consistent guest experience.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager.
  • Maintain cleanliness and operational standards in assigned areas, including the salon and store areas.
  • Follow the Ulta Beauty dress code and loss prevention practices to protect company assets.
  • Complete other operational tasks as directed.

Benefits

  • Eligible associates may earn overtime pay as required by law and tips from service guests.
  • Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
  • Part-time positions are eligible for dental, vision, life, and disability benefits.
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