Eligibility Team Manager

City of New York • New York City, NY

5d

About The Position

The Eligibility Team Manager works in the Administration for Children’s Services’ Division of Child and Family Well-Being, which supports children and families through child care assistance, caregiver and child-serving professional support, and community-based approaches. The division’s three borough-based Resource Areas verify and recertify low-income, non-TANF families’ eligibility for subsidized child care vouchers, including through eligibility determination and administrative functions such as intake, data entry, and scanning and indexing.

Reporting to the Resource Area Deputy Director, the manager supervises staff responsible for eligibility certification and processing for publicly funded subsidized child care services. The role involves considerable latitude for independent judgment and decision-making. The selected candidate will be offered a salary between $69,880 and $80,362. Candidates are advised to file for, take, and pass the exam for the listed civil service title when it is next offered to avoid being displaced when an eligible list is established. Permanent Supervisors I and II are encouraged to apply.

Requirements

• A baccalaureate degree from an accredited college.
• Two years of full-time satisfactory experience in social casework.
• At least one year of the required social casework experience must have been in a supervisory capacity.
• Candidates must file for, take, and pass the exam for the listed civil service title when it is next offered to avoid being displaced when the eligible list for the title is established.

Nice To Haves

• Permanent Supervisors I and II are encouraged to apply.

Responsibilities

• Plan, implement, coordinate, monitor, and/or evaluate the publicly funded subsidized child care unit serving children throughout New York City.
• Supervise staff who determine eligibility for publicly funded child care subsidies and prepare, evaluate, and vet required funding documents.
• Prepare reports, analyses, and staff training related to eligibility determination and certification.
• Certify child care cases.
• Assign cases to eligibility teams using authoritative interpretation of complex funding and planning analyses.
• Prepare and distribute eligibility and intake reports.
• Rate and evaluate subordinate employees’ job performance.
• Conduct supervisory reviews of subordinate employees’ cases to ensure accuracy.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager