Eligibility Team Manager
About The Position
The Eligibility Team Manager supervises staff engaged in eligibility certification and processing for publicly funded subsidized child care services within the Administration for Children’s Services’ Division of Child and Family Well-Being. The role is based in a borough Resource Area that verifies and recertifies eligibility for child-care vouchers for low-income, non-TANF families. Related work includes eligibility determination and administration, intake, data entry, and scanning and indexing. Reporting to the Resource Area Deputy Director, the manager exercises considerable independent judgment and decision-making. The position plans, coordinates, monitors, and evaluates the subsidized child-care unit; oversees staff and case processing; certifies cases; prepares reports and training; and reviews subordinate casework for accuracy.
Requirements
- A baccalaureate degree from an accredited college.
- Two years of full-time satisfactory experience in social casework, including at least one year in a supervisory capacity.
- Candidates with child-caring responsibilities are subject to an inquiry under Section 424-A of the New York Social Services Law regarding whether they have been the subject of a child abuse and maltreatment report.
- The selected candidate must file for, take, and pass the civil service exam for the listed title when it is next offered to avoid being bumped when the eligible list is established.
Nice To Haves
- Permanent Supervisors I and II are encouraged to apply.
Responsibilities
- Plan, implement, coordinate, monitor, and/or evaluate the publicly funded subsidized child-care unit serving children throughout New York City.
- Supervise staff who determine eligibility for publicly funded child-care subsidies and prepare, evaluate, and vet documents required for funding.
- Prepare reports, analyses, and training for staff in eligibility determination and certification.
- Certify child-care cases.
- Assign cases to eligibility teams based on authoritative interpretation of complex funding and planning analyses.
- Prepare and distribute eligibility and intake reports.
- Rate and evaluate the job performance of subordinates.
- Conduct supervisory reviews of subordinate cases to ensure case accuracy.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
