Eligibility and Options Specialist (Service Coordinator II)

Johnson County Kansas•Olathe, KS

14d

About The Position

Johnson County Government’s Department of Aging and Human Services is recruiting a full-time Eligibility and Options Specialist (Service Coordinator II). The position assesses individuals’ backgrounds and circumstances to identify needs and determine eligibility for services, then interprets and communicates relevant information to individuals, families, and other stakeholders. Assessments take place in the community and may include CARE assessments and comprehensive assessments for in-home services eligibility. The specialist develops plans to address individual needs, coordinates with community agencies and service providers, and provides services to people with multifaceted or ongoing needs in community-based settings. The role also documents services and progress toward measurable goals and reviews the quality and effectiveness of services.

Requirements

Bachelor’s degree in Human Services or a related field and one year of related work experience; experience may be substituted for degree and education may be substituted for experience, subject to statutory or regulatory requirements.
May require a Kansas or Missouri driver’s license, depending on the department or agency.
Must complete reference and background screening.

Responsibilities

Assess individuals’ backgrounds and circumstances to identify needs and determine eligibility for services, including conducting community-based CARE assessments and comprehensive assessments for in-home services eligibility.
Interpret and communicate relevant assessment information to individuals, families, and other stakeholders.
Develop plans to address individual needs in one or multiple areas of focus.
Network with community agencies to research and coordinate resources and services for short-term intensive or long-term needs.
Encourage the establishment and maintenance of support systems.
Consult and collaborate with other providers to develop, implement, and review plans.
Provide services to individuals with multifaceted or ongoing needs, ensuring services are consistent with individual plans.
Initiate and attend individual and group meetings and provide services in community-based settings.
Complete and submit documentation regarding services provided.
Evaluate and document individuals’ progress toward measurable goals and review the quality and effectiveness of services.