Electronics Repair Technician III

AG EXPRESS ELECTRONICS INC • Des Moines, IA

32d • Onsite

About The Position

Ag Express Electronics is seeking an Electronics Repair Technician III for its Des Moines, Iowa service department. The role performs complex repairs on electronic and electro-mechanical equipment to restore functionality, reduce equipment downtime, and support customer satisfaction. Equipment includes servos, flow meters, grain analysis equipment, implement monitoring and control equipment, and vehicle instrumentation.

The technician diagnoses faults, tests, calibrates, and repairs equipment; documents repair work and parts; communicates with customers; and contributes to improved repair processes. The role also supports technician training and mentorship, coordinates with vendors, and helps identify new repair, service, and parts-supplier opportunities. The position is full-time and on the day shift.

Requirements

• Associate’s degree in electronics technology or equivalent work experience.
• Complete the I.T.C. training modules designated for Level III Technicians within the first 90 days of employment or starting the position.
• Achieve and maintain IPC Rework Solder Training 7711/7721 Standard certification.
• Complete at least five years of employment at Ag Express/Integrated Circuit Works, meet all Level II requirements, and maintain satisfactory performance in evaluations and reviews; equivalent work experience may be approved by director-level management or above.
• Demonstrated electronics knowledge and experience repairing, maintaining, and calibrating electronic equipment to specifications.
• Ability to troubleshoot and repair products as assigned by the Service Manager.
• Ability to use standard office equipment, including printers and scanners, and applications such as MS 365.
• Communication skills, both verbal and written, for effective collaboration with coworkers and managers.
• Ability to work independently and as part of a team, solve problems, and work in a fast-paced, dynamic environment.
• Leadership abilities to support the Service Manager with projects.
• Willingness and ability to continuously learn and develop new skills.
• Attention to detail, strong record-keeping and data-entry skills, and ability to manage workload and meet deadlines.
• Ability to perform basic calculations related to measurements.

Nice To Haves

• Experience using oscilloscopes, signal generators, ammeters, and voltmeters; this experience is desired.
• Familiarity with hand tools and soldering irons for component replacement and adjustments.

Responsibilities

• Repair and maintain electronic and electro-mechanical equipment, including servos, flow meters, grain analysis equipment, implement monitoring and control equipment, and vehicle instrumentation.
• Replace defective components and wiring, adjust mechanical parts, and disassemble and reassemble devices to locate and repair defects.
• Perform preventive maintenance and assist in identifying and evaluating new equipment repair opportunities.
• Diagnose faulty electronic units and systems; test, align, calibrate, and adjust equipment to specifications and quality standards.
• Use diagnostic tools and software and interpret schematics to troubleshoot problems and implement timely solutions.
• Maintain detailed records of repairs, calibrations, tests, job status, and parts used, using computer systems and following applicable standards.
• Assist in reviewing and approving Service and Repair Work Instructions and Failure Description Reports (FDRs).
• Manage vendor relationships and oversee processing of incoming Return Material Authorizations (RMAs).
• Communicate with customers to understand service needs, respond to inquiries, and provide timely support and solutions.
• Participate in training and development and suggest or implement improvements to repair processes and techniques.
• Identify new repair and service opportunities and potential parts suppliers.
• Facilitate training and mentorship for Electronics Repair Technicians by initiating and coordinating training opportunities as guided by the Service Manager.
• Support the Service Manager in overseeing and executing projects.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Group life insurance and company-paid life insurance
• Short-term disability insurance, with buy-up options
• Voluntary vision insurance
• Healthcare and dependent-care flexible spending accounts
• 401(k) Safe Harbor plan with an annual 3% company contribution
• Annual profit-share funding at the company's discretion
• Employee Stock Ownership Plan (ESOP), with contributions funded annually at the company's discretion
• Paid time off
• Paid holidays
• Flexible work hours
• Educational assistance for further education or relevant professional certifications
• Professional development and training opportunities
• Performance-based incentive opportunity
• Company-provided branded clothing and a casual dress environment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree