Electronics Technician III

Chenega Security International, LLC•Forest Park, GA

About The Position

Chenega Security International, LLC is seeking an experienced Electronic Security Systems (ESS) Technician III to provide maintenance and service support for electronic security systems supporting a Department of War project. The position is primarily responsible for preventive and corrective maintenance, troubleshooting, repair, testing, system restoration, and technical support of installed security systems. The Technician III must be self-sufficient and able to independently diagnose, troubleshoot, and resolve complex ESS issues without direct technical supervision or on-site support. The role requires systematically isolating faults across field devices, cabling, controllers, network infrastructure, servers, software, and system interfaces, and determining appropriate corrective actions. The Technician III also performs new system installations, system expansions, upgrades, equipment replacements, and modifications as required. The employee may work in indoor and outdoor environments and in varying conditions, including hot and cold temperatures.

Requirements

  • Five or more years of experience in electronic security systems or a related technical field.
  • Demonstrated experience maintaining, servicing, troubleshooting, repairing, testing, and installing electronic security systems.
  • Ability to work independently and perform advanced troubleshooting without direct technical supervision or continuous remote technical support.
  • Ability to independently diagnose system issues, determine root causes, develop corrective actions, and restore systems to operational condition.
  • Strong knowledge of IP-based electronic security systems and system integration.
  • Working knowledge of low-voltage wiring, IP networks, alarm systems, security system field devices, control panels, servers, workstations, and associated infrastructure.
  • Ability to troubleshoot system issues across field devices, cabling, power, controllers, network communications, servers, software, and system configuration.
  • Ability to use electronic, electrical, and network diagnostic tools to isolate system faults.
  • Experience reading and interpreting blueprints, wiring diagrams, schematics, manufacturer documentation, and technical manuals.
  • Ability to independently perform equipment replacement, new installation, system modification, testing, and commissioning activities.
  • Ability to accurately document troubleshooting activities, deficiencies, repairs, configuration changes, and completed work.
  • Ability to work flexible hours and travel to various job sites as required.
  • Strong technical, organizational, documentation, verbal, and written communication skills.
  • Skill in operating a personal computer and standard office equipment.
  • Knowledge of computer software applications for word processing, spreadsheets, databases, and email, including MS Word, Excel, Access, PowerPoint, and Outlook.
  • Regularly sit and talk or hear; use repeated motions involving arms, wrists, hands, and/or fingers; occasionally walk, stand, climb, balance, stoop, kneel, crouch, or crawl; and occasionally lift or move up to 25 pounds.
  • Close vision is required.
  • Ability to work indoors and outdoors and perform job duties in varying environmental conditions, including hot and cold temperatures.

Nice To Haves

  • Experience and/or manufacturer training with Milestone Video Management System (VMS).
  • Experience and/or manufacturer training with Software House C•CURE Access Control System (ACS).
  • Experience and/or manufacturer training with DMP Intrusion Detection Systems (IDS).
  • Experience maintaining, servicing, troubleshooting, installing, or integrating Mass Notification Systems (MNS).
  • Manufacturer certifications or formal technical training applicable to electronic security systems.
  • Experience supporting integrated environments incorporating ACS, VMS, IDS, and associated network infrastructure.
  • Prior experience supporting electronic security systems in a DoD or other Federal Government environment.

Responsibilities

  • Perform preventive and corrective maintenance on electronic security systems, including access control, intrusion detection, video surveillance, network infrastructure, and associated security equipment.
  • Independently respond to service calls and diagnose, troubleshoot, and resolve system failures without direct technical supervision or on-site support.
  • Systematically isolate faults across field devices, cabling, power, control panels, communications, network infrastructure, servers, software, and system configuration.
  • Identify system deficiencies and root causes and independently determine and implement appropriate corrective actions within assigned authority.
  • Perform periodic system inspections, operational testing, functional verification, and preventive maintenance in accordance with applicable requirements and maintenance schedules.
  • Restore malfunctioning systems and equipment to operational condition and verify proper functionality following repairs.
  • Install new electronic security systems and equipment and perform system expansions, modifications, upgrades, and equipment replacements as required.
  • Perform conduit installation and low-voltage cable installation, termination, labeling, testing, and associated installation activities.
  • Install and replace head-end equipment, control panels, servers and workstations, network equipment, cameras, card readers, door hardware, sensors, power supplies, and associated field devices.
  • Perform system configuration, programming, integration, testing, checkout, and commissioning within the technician's level of training and authorization.
  • Read and interpret blueprints, specifications, wiring diagrams, riser diagrams, schematics, manufacturer documentation, and other technical information needed to maintain, repair, and install systems independently.
  • Document service calls, troubleshooting performed, identified deficiencies, repairs, equipment replacements, configuration changes, and completed maintenance activities.
  • Provide on-site technical assistance and customer or user training as required.
  • Coordinate with the Project Manager regarding significant system deficiencies, material requirements, recurring failures, and issues requiring escalation.
  • Maintain accountability of tools, test equipment, replacement parts, materials, and assigned equipment.
  • Comply with applicable safety requirements, quality standards, site procedures, and customer security requirements.
  • Perform other duties as assigned.
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